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Therapy hasn’t historically been accessible to everyone.
And by “everyone,” we mean those from different backgrounds, communities, and cultures.
Dr. Ayanna Abrams, licensed clinical psychologist and founder and executive director of Ascension Behavioral Health, identified a need in her community and took action.
In her conversation with host Michael Fulwiler, Dr. Abrams shares her journey starting a private practice as a Black woman and the challenges she encountered along the way.
She covers the unexpected difficulties she faced becoming a business owner, her journey with personal accounting and challenges with financial literacy, and the value of building genuine connections and relationships within the mental health field to grow a clinical practice.
Hear how personal relationships and genuine networking can fuel your referral network, and be ready to explore new consulting opportunities outside the traditional therapy space.
In the conversation, they discuss:
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Connect with Michael and Heard:
Jump into the conversation:
[00:00] Introduction to Heard Business School with guest, Dr. Ayanna Abrams
[02:59] How Dr. Abrams's background has impacted her career
[08:16] Dr. Abrams's goal with a private practice in grad school
[12:28] How she navigated how much to charge her clients
[18:23] How Dr. Abrams fulfilled a need in the community
[21:35] What Dr. Abrams would’ve done differently if she could go back in time
[25:24] What Dr. Abrams did well when she first started her private practice
[29:31] The shortage of Black therapists
[31:44] What surprised Dr. Abrams when starting her practice
[38:08] The power of finding and forming a community
[44:11] Building a referral network and developing strong relationships
[45:16] How Dr. Abrams balances her business and clinical work lives
[53:30] Dr. Abrams’s biggest takeaway from the conversation
[55:17] Closing
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Representation matters, especially in men’s mental health.
Dr. Justin K. Dodson, a licensed professional counselor based in Memphis who specializes in adult men’s mental health, knows this as well as anyone.
As the first Black male to obtain a PhD in Counselor Education and Supervision from the University of Memphis, he’s paving his own path as an entrepreneur.
In this conversation with host Michael Fulwiler, Dr. Dodson shares the essential steps for therapists transitioning into private practice, expanding their client base, and gearing up to grow their business.
You'll learn the challenges and rewards of starting a private practice, tracking key performance indicators (KPIs), and how to navigate the emotional landscape of setting fees and enforcing a cancellation policy.
Tune in to hear practical tips on creating a business strategy, understanding the client acquisition process, and maintaining quality over quantity.
In the conversation, they discuss:
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Connect with Michael and Heard:
Jump into the conversation:
[00:00] Introduction to Heard Business School with guest, Dr. Justin K. Dodson
[02:07] Switching from wanting to be a lawyer to a therapist
[04:21] Dr. Dodson’s experience being the first Black male to get his specific degree
[08:02] Why there isn’t a big presence of Black men in therapy
[09:39] Why Dr. Dodson switched from non-profit work to private practice
[16:11] How Dr. Dodson got his initial clients
[19:48] Moving away from the guilt mindset of setting fees
[24:56] KPIs and other things Dr. Dodson is tracking in his business
[32:19] Dealing with pressure around performance and showing up for clients
[38:01] Building a therapy practice and bringing on more therapists
[40:34] How Dr. Dodson thinks of his role now ad a therapist and entrepreneur
[43:28] Building a personal brand and utilizing social media
[49:14] Men going to therapy
[51:58] Dr. Dodson’s top takeaway from the conversation
[54:20] Closing
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Starting a private practice can be tough, both emotionally and financially.
Dr. Marie Fang is a private practice owner and host of the popular YouTube channel, Private Practice Skills. She has lived the entrepreneurial journey from struggling to get clients to building a successful practice while also being a content creator.
In this conversation with host Michael Fulwiler, Dr. Fang shares her experiences and practical strategies for managing the financial and emotional challenges of private practice.
You'll learn how to set sustainable rates, attract clients without a huge marketing budget, and diversify your income streams. Plus, get an insider's look at using SEO and YouTube to grow your online presence.
In the conversation, they discuss:
Resources:
Connect with the guest:
Connect with Michael and Heard:
Jump into the conversation:
[00:00] Introduction to Heard Business School with guest, Dr. Marie Fang
[02:34] How Dr. Marie’s upbringing has impacted where she is now
[05:00] The steps Dr. Marie Fang took to start her private practice
[06:19] The challenges she faced when starting a practice and the tactics that worked for her
[14:03] The financial side of a private practice
[16:02] Figuring out how much to charge clients
[20:20] What surprised Dr. Marie about starting a private practice
[21:34] When the Private Practice Skills YouTube channel started
[27:03] How Dr. Marie creates authentic content
[31:05] Brainstorming therapy topics for content creation
[34:16] How Dr. Marie grew her following on YouTube
[40:15] How income generation on YouTube works
[44:04] Building an email list and its impact
[47:23] Common misconceptions therapists have about private practices
[50:23] Challenges Dr. Marie Fang is facing currently with her practice and media
[53:49] One thing therapists should take away from this conversation with Dr. Marie Fang
[55:27] Closing
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Many therapists struggle with the complexities of managing their private practice, especially when it comes to financial planning, but understanding these elements is essential.
Enter Ryan DeRousseau, a CERTIFIED FINANCIAL PLANNER™ specializing in the unique needs of therapists and small business owners.
In this Office Hours episode, host Michael Fulwiler jumps into key topics with Ryan, from the benefits of solo 401(k)s and SEP IRAs to the importance of building a support team of professionals.
They also discuss common financial pitfalls therapists face and practical strategies for mitigating them. Plus, Ryan covers investment frameworks, types of retirement accounts, and how to incorporate retirement savings as a fixed expense within your budget.
In the conversation, they discuss:
Resources:
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[00:00] Introduction to Heard Business School with guest, Ryan Derousseau
[01:54] What a CFP is and their role
[03:50] The importance of a CPA or CFP when it comes to owning a business
[05:19] Ryan’s business model and how he works with clients
[06:57] Common financial challenges Ryan see’s when working with therapists
[09:09] Why therapists need to save for retirement
[13:37] The skull, the brain, and the neurons when it comes to investing
[15:54] How a 401K works
[20:03] What a Roth 401K is and how the Roth is different
[22:38] What the SEP IRA is
[26:29] The range of risk when it comes to investing in retirement
[30:30] The issue of taking money out of retirement early
[34:01] The difference between a Simple IRA and Traditional IRA
[37:15] All about Capital Gains
[37:52] The most powerful tool in retirement tax savings
[40:52] Common mistakes Ryan see’s therapists make
[42:48] The impact of compound interest
[44:26] Other common forms of investing Ryan teaches therapists
[46:06] How Ryan how helps clients navigate this process of investing into their business
[48:23] The difference between income and wealth
[51:27] Ryan’s free ebook about turning income into wealth
[52:26] Closing
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Sometimes, taking the next step is all you need to expand your therapy practice in ways you never imagined.
Dr. Racine Henry, a marriage and family therapist, has not only built a thriving private practice but also developed innovative approaches to her work with couples, such as her Integrative Culinary Therapy, or ICT.
She shares her rich experience from starting Sankofa Marriage Family Therapy to overcoming the challenges of setting up a business in New York.
In this episode, Dr. Henry discusses everything from setting private pay rates—without guilt—to effective marketing strategies that truly resonate.
She touches on the importance of cultural competence, the transition to virtual therapy, and the power of staying true to your identity as a clinician.
In the conversation, they discuss:
Connect with the guest:
Connect with Michael and Heard:
Jump into the conversation:
00:00 Introduction to Heard Business School with host Michael Fulwiler and special guest Dr. Racine Henry
03:04 How Dr. Racine got involved in marriage and family therapy
04:54 Dr. Racine’s experience getting her PhD
08:58 The magic of relationships
13:13 More people are joining therapy
16:30 Steps taken to start Dr. Racine’s business
21:50 Income streams in private practices and getting clients
25:21 How Dr. Racine’s business has changed her
28:50 Integrative culinary therapy
40:45 How Dr. Racine got into teaching
45:21 The future of therapists and predictions
49:05 Working with new therapists and including that into an income stream
51:51 Building a practice that’s unique to you
55:07 Dr. Racine’s top takeaway from the conversation
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Having a bad experience with an employer may feel terrible at the time, but it can fuel a fire to create something amazing.
Elizabeth Earnshaw, a Licensed Marriage and Family Therapist and Certified Gottman Therapist, did just that by launching and expanding her group practice, A Better Life Therapy, to six locations across Pennsylvania and New Jersey.
Elizabeth speaks with host Michael Fulwiler as she shares her personal experiences and practical tips on expanding from a solo therapy practice to managing a group practice, highlighting the challenges and rewards along the way.
She also discusses the importance of niching down, explaining how focusing on a specific area not only enhances your expertise, but also attracts a dedicated client base.
She underscores the value of networking with lawyers, accountants, and other professionals and how these connections have been pivotal in her business's growth and success.
She also emphasizes a care-focused approach with her employees, maintaining an environment of integrity and trust, ensuring that paying employees, even during tough times, can reap long-term benefits.
In the conversation, they discuss:
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Connect with Michael and Heard:
Jump into the conversation:
00:00 Introduction to Heard Business School with host Michael Fulwiler and special guest Elizabeth Earnshaw
03:12 Working in community mental health
05:47 On starting a private practice
10:42 On accepting all types of clientele and not niching down
15:59 Challenges during the first year of practice
20:56 Managing the financials
24:50 Unexpected surprises during practice
26:42 Building a network of professionals
28:03 Keys to successfully opening your own practice
32:15 Business growth objectives
34:06 On finding the right therapists to hire
39:56 On building the brand and its presence on Instagram
43:04 Challenges in maintaining social media
46:00 On Elizabeth’s overall role in the practice
48:23 Conquering current challenges
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
With the rise of social media, many therapists are elevating their online presence.
This is undoubtedly true for Jeff Guenther, better known as @TherapyJeff on TikTok and Instagram where he’s built an audience of more than 4 million followers.
Jeff, a licensed therapist, author, podcast host, and private practice owner based in Portland, OR, has founded multiple companies, including TherapyDen, a popular therapist directory.
In his conversation with host Michael Fulwiler, Jeff explores the complexities of balancing an online persona with maintaining a private practice.
He discusses how this dual role can blur professional boundaries and lead to unexpected client interactions. Jeff advises new therapists to be mindful of the emotional impact of their online influence and to respect boundaries with their clients.
The discussion also delves into Jeff’s journey to becoming a therapist, highlighting his relationship with his mother and his struggles with anxiety as a new therapist. He shares how he overcame feelings of worthlessness, built his client base from scratch, and balanced his professional and personal life.
Jeff also touches on the often unspoken truth about therapists working through their own issues and what it means for their professional journey.
As a heads-up, this episode contains some strong language.
In the conversation, they discuss:
Connect with the guest:
Connect with Michael and Heard:
Jump into the conversation:
00:00 Introduction to Heard Business School with host Michael Fulwiler and special guest Jeff Guenther
03:16 Decision to enter therapy as influenced by his mother
07:51 On true therapist cliches
10:12 Anxieties in starting a private practice at 24 years old
24:16 Misconceptions on private practice
27:34 Reflecting on the importance of variety in work
31:52 On building a social media persona and creating content
37:55 Decision not to accept new clients due to social media influence
40:56 Insight into Jeff’s book, Big Dating Energy
47:09 Reflecting on the challenges experienced during practice
51:49 Advice on becoming an online therapist/content creator
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Quarterly taxes do not have to be overwhelming.
In this first Office Hours episode of Heard Business School, host Michael Fulwiler sits down with Heard co-founder and CEO, Andrew Risen, to give you a masterclass in paying your quarterly taxes as a therapy practice business owner.
Andrew breaks down the essentials of keeping your financial house in order, from understanding the deadlines and penalties associated with quarterly taxes to the best practices for estimating and setting aside your payments.
Learn how overpaying can result in refunds and discover the strategies to avoid penalties from underpayments. Plus, get to know the importance of considering your entire financial picture, which includes not just your practice but any other sources of income.
In the conversation, they discuss:
Resources:
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[00:00] Introduction to Heard Business School with guest, Andrew Riesen
[01:12] Understanding quarterly tax payments
[03:49] Understanding who needs to pay quarterly tax payments
[05:45] Best practices for avoiding penalties
[07:14] Computation practice
[09:46] Deadlines for quarterly tax payments
[12:05] Estimating payments
[15:58] Projecting income
[18:04] Recalculating estimates
[20:19] Tactical advice for making payments
[23:09] Bookkeeping essentials
[25:41] Penalties for non-compliance
[27:06] Multistate taxation challenges
[28:48] Consulting tax professionals
[33:06] Specifics for S corporations
[37:56] Handling multiple income sources
[39:05] Role of Heard in financial planning
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Inconsistencies in service, financial instability, management difficulties, and burnout are all issues that can affect a group therapy practice.
But what if the practice was built with not only the therapist in mind but also a mission to meet an unmet need in the community?
That’s exactly why Lisa Savage started her group practice almost 20 years ago, now the country's largest Black-owned therapy practice.
Lisa, a Licensed Clinical Social Worker, is the founder of the Center for Child Development in Delaware and the co-founder of Clinicians of Color, an online community with more than 20,000 members.
She speaks with host Michael Fulwiler about her journey, how she identified an unmet need in her community, and how she has built a therapist-first practice with high retention rates and incredible support for personal growth.
In the conversation, they discuss:
Connect with the guest:
Connect with Michael and Heard:
Jump into the conversation:
00:00 Host Michael Fulwiler introduces the Heard Business School podcast with special guest Lisa Savage
02:31 On opening her own private practice
05:12 Navigating challenges, Medicaid, and insurance complexities
11:23 Challenges as a black business owner
16:06 On past mistakes and what she could’ve done differently
20:37 Unexpected and surprising experiences upon starting the business
23:08 Keys to success when opening up your own business
28:49 Pros and cons of being self-employed vs. working at a group practice
34:01 Advice for those who wish to work at a group practice
37:00 On clinicians of color
41:06 Role of technology in building practice vs. paper billing
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
Oftentimes, therapists have their sights set on private practice after grad school. But what about going beyond the 1:1 therapy sessions as a business opportunity?
Dr. Alex Auerbach is a powerhouse in sports psychology. He has experience at both the college level with the University of Arizona and the professional level with the Toronto Raptors. He’s a seasoned entrepreneurial therapist who owns multiple companies, including a thriving coaching business.
With an MBA under his belt, he seamlessly blends psychological insight with business savvy to think outside of the box.
In this episode, Alex speaks to host Michael Fulwiler about his journey as an entrepreneur and offers advice on how to “level up” your existing practice by going beyond individual therapy sessions.
In the conversation, they discuss:
Connect with the guest:
Connect with Michael and Heard:
Jump into the Conversation:
[00:00] Introducing Heard Business School and Dr. Alex Auerbach
[02:41] Getting an MBA and how it affected his future career
[09:12] Shifting from professional sports to private practice and executive coaching
[14:55] Importance of aligning pricing with market and personal worth
[21:32] Translatable skills from being a sports psychologist to coaching
[28:29] Understanding what it takes to build a therapy business
[35:35] Building trust in a specific market segment
[39:43] Importance of routine, boundaries, and social support
[41:32] Addressing loneliness and building a supportive network
[42:36] The importance of joining classes and exploring non-professional interests
This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.
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