Show notes | PDF and Infographic | Free audiobook | Short on time but big on ambition? The New One Minute Manager is your fast pass to effective leadership and rapid results—perfect for today’s fast-moving world. Grab your minute and transform your management style!

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IN THIS EPISODE: Ken Blanchard and Spencer Johnson's management philosophy emphasizes quick, targeted interventions of goal-setting, praising, and redirecting to help leaders transform potential 'losers' into high-performing team members.

TOPICS: Leadership, feedback, Goals, performance, management

KEY FIGURES: Ken Blanchard, Who Moved My Cheese?, StoryShots, Spencer Johnson, The New One Minute Manager

SUMMARY:

Ken Blanchard and Spencer Johnson's 'The New One Minute Manager' presents three fundamental management secrets designed to help leaders effectively guide and motivate their teams in a rapidly changing workplace. The first secret focuses on One Minute Goals, which emphasize setting clear, concise objectives that can be reviewed in about a minute. By using the 80/20 rule and identifying top priorities, managers can help team members understand their key responsibilities and focus on tasks that yield the most significant results.

The second secret is One Minute Praising, which encourages managers to catch employees doing something right and provide immediate, specific positive feedback. By praising people quickly and genuinely, managers can boost confidence, reinforce good behaviors, and help team members understand the positive impact of their actions. Effective praise should be timely, specific, and allow the recipient to feel good about their accomplishment.

The third secret involves One Minute Redirects, a technique for addressing mistakes constructively and helping employees learn and grow. When an employee makes an error, managers should quickly and specifically address the mistake, focusing on the behavior rather than the person. The key is to be direct about the error, express concerns, and then reassure the employee of their potential and value, ultimately helping them understand how to improve without damaging their confidence.

KEY QUOTES:

• "Everyone is a potential winner. Some people are disguised as losers." - Ken Blanchard

• "Making mistakes is not the problem. It's not learning from them that causes real problems." - Ken Blanchard

• "Goals begin behaviors. Consequences influence future behaviors." - Spencer Johnson

• "People perform better when they receive clear feedback." - Ken Blanchard

KEY TAKEAWAYS:

• The New One Minute Manager introduces three key management secrets: One Minute Goals, One Minute Praising, and One Minute Redirects to help leaders effectively manage and develop their team members

• One Minute Goals focus on identifying top priorities using the 80/20 rule, with goals written clearly and concisely on a single page to provide clarity and drive performance

• One Minute Praising involves catching people doing things right, providing immediate and specific positive feedback to build confidence and motivate employees

• One Minute Redirects address mistakes quickly and constructively, separating the person's worth from their behavior and focusing on learning and improvement

• Effective management requires treating everyone as a potential winner and systematically helping individuals realize their full potential

• Feedback should be timely, specific, and balanced - focusing on behavior rather than attacking the individual's character

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