The Paper Fold

For many in our community, running a stationery brand turns out to be but a single milestone on an incredible larger journey. That's the case with Catherine Hildner of Kitty Meow Boutique, now a part of Shade Tree Greetings. Over the past several years, this dynamo — also my guest in episode 20 — not only established her own brand, she also helped create the Ultimate Product Party series of events and podcasts to empower other product-based creatives (mostly women) to bring their own visions to life.

But part of being a smart entrepreneur is knowing when it's time to move on. And in Catherine's case, it turns out that I actually helped jumpstart the process just over a year ago, at the February edition of NY NOW 2024. Tune in to hear this fantastic tale and what's next for Catherine!

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How better to kick off January 2025 — and the eighth season of this podcast — than with a visit from this bona fide industry legend? While Susan January has been at the helm of Leanin' Tree, a mid-sized Colorado house of stationery, for over a quarter century, she has also served as president of the Greeting Card Association, from 2011 to 2013. More recently, she spearheaded a team of women from across generations to debut Willow & Ivy, a boutique brand devised solely for our times — and the women navigating them.

With such an illustrious career under her stylish belt, Susan's perspective on the greeting card category is unparalleled. Our discussion delves into how diverse, rich voices — from Emily McDowell to The Noble Paperie to Colleen Harrington to many, many others — have united to create a dynamic marketplace awash with offerings that authentically speak to today's discerning greeting card audience. In this forum, ideally no one should feel isolated — all that's required is the right card in the right card sender's hands.

Meanwhile, the distinctive path upon which Willow & Ivy was brought to exquisite life enabled it to truly reflect the 21st-century woman's shared experiences, dreams, and needs, regardless of generation, as it seeks to connect us. Whatever you already know about greeting cards and stationery, prepare to have your perspective tweaked, courtesy of this month's five-star guest.

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How does what began as a pandemic pastime become the UK's first stationery B Corp? For Michele Feron of Good Tuesday, her sustainable brand came to life in 2020 on Etsy as Once Upon a Tuesday. Her then-eight-year-old daughter Flora created the name, but as this color-driven Cornwall brand grew, Michele realized a big evolution was in order.

However, the rebranding paled next to becoming a B Corp. Michele shares how the transition is far more than an icon to place on one's site — it represents a dramatic change in perspective to every conceivable area of her business. While all Good Tuesday merchandise was always 100% recycled, the transition entails a fresh emphasis on employees, environmental footprint, waste management, sourcing materials, ethical and transparent practices, customer service, impact on local community and involvement in social causes. 

Thus as Michele sagely points out, receiving the official the designation only represents the first chapter of many positive changes, some small, some large, but all together they represent a complete transformation. You become a B Corp, she explains, and it becomes you.

Michele gives a colorful glimpse into the ever-growing B Corp community — and plenty of inspiration for other stationery makers on this side of the pond to consider taking the plunge as well! 

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Since its premiere seven seasons ago, the Netflix reality show Love is Blind has only tightened its grasp on pop culture. According to Nielsen, Americans watcher over 1.1 billion million minutes of the most recent season of this will-they or won't-they get married show, set in Washington, D.C. — and that doesn't include infinite video discussions and gossip on social media. While those can get somewhat seamy, the season's fan favorite couple, Taylor and Garrett, put an enormous national spotlight on how stationery, correspondence and calligraphy can connect, capture and elevate a relationship, now and forever — with a little help from their local paper nerd friends, that is!

In episode 10, the engaged couple had a televised calligraphy lesson at Old Alexandria's Penny Post, owned by Amy Rutherford and taught by Michele Hatty Fritz of Meant to Be Calligraphy. Predictably, the segment detailed the gorgeous art of calligraphy, presented through Michele's most capable hands. Surprisingly, the discussion delved into how Taylor and Garrett's practice of leaving notes for one another not only kept them connected to each other, but also honored departed family members who did the same thing. The concept was so meaningful to them, they decided during filming to actually have what is perhaps the world's first letter-writing station at their wedding — and of course only, Michele could run it!

Both Amy and Michele take listeners behind the scenes of this larger-than-life experience. From prepping the cozy shop for shooting, to stuffing crew members in its ADA accessible bathroom, from selling the crew stationery after shooting ended for the day, to that nuptial letter-writing station viewers were never shown, they spill it all! It all begs the larger question, could we be seeing a resurgence in stationery?

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As the economy flounders and the election cycle drags on, many makers and retailers in the stationery space are simply navigating their way through the best they can so that their businesses survive the downturn. But stationery success stories still happen! Tyler McCall and his husband and business partner Eric Campbell have been on an upward trajectory since opening their 400-square-foot shop in the Andersonville neighborhood of Chicago, Paper & Pencil, in May 2023.

The two built the highly curated Paper & Pencil on their own terms, and when attending the New York markets for the first time in Winter 2024, the first kernel of Chicago Stationery Fest was planted. Happening March 22 and 23, 2025, this consumer-facing event may just break down the "trade-only" wall to let paper nerds in the wild experience the magic that the stationery trade has privately enjoyed for decades.

While Chicago Stationery Fest is just one of several similar events popping up around the country, its springtime dates also lend itself to wholesale buying that for this category has always occurred in that specific window. It all begs the question, are we are on the verge of a stationery renaissance?

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For the past quarter century, the Pantone Color Institute has grabbed headlines each December with its Color of the Year (COTY) announcement. Each selection is carefully formulated to reflect our global culture, expressing the zeitgeist through the dynamic language of color. 

Peek behind the curtain as I host the incredible Leatrice Eiseman, executive director of the Pantone Color Institute. Lee generates each COTY, and also teaches color forecasting to burgeoning gurus at The Eiseman Center for Color Information & Training in Tucson, Arizona. Recognized by Fortune Magazine and The Wall Street Journal as one of the most influential people in the world of color, Lee actually galvanized the entire COTY concept by first devising the Color of the Millennium back in 1999.

Lee examines what goes into each last selection, perhaps providing a hint into the 2025 COTY. While the goal of the entire COTY program is to help better understand the power of color, our discussion will leave you reevaluating what you thought you understood about this most important communication tool, whose message has the potential to cross genders, generations, and geographies.

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Golden Gems was brought to life in a St. Louis living room by sisters Susan Logsdon and Amanda Helman. Despite these humble beginnings, this brazen lifestyle brand distinguished itself right out of the wholesale gate, buoyed by its larger-than-life mission to inspire us all to live life unapologetically, on our own terms. Thus at trade shows, it was impossible to miss this colorful, pithy array of stationery and gifts emblazoned with empowering phrases like "Not Here For You" or "Take Up Space." Meanwhile its free giveaway — hot pink totes warning of "Cool Sh*t Inside" with a catalog tucked within — brilliantly served as mobile market advertising, enticing attendees to track down that booth for themselves. (Their booth, by the way, won Best Booth at Las Vegas Market in July.) 

In addition to its wholesale business, Golden Gems is also conquering St. Louis with three retail destinations, as well as Hidden Gem, its "one of a kind dive disco bar" just two doors down from its flagship. This is more than just a locale for fans to immerse themselves in the brand with a cocktail; events like 'Toxxed and Tatted' offer tattoos, piercings, tooth gems and even botox on a first-come, first-served basis.

Creating instant community and camaraderie at any locale, along with a big dose of giving back, seems to come as naturally to Susan and Amanda as their brilliant messaging. Listen in to experience learn how they built their precious brand, and you'll experience a taste of that heady Golden Gems magic for yourself!

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Crane came to life alongside America — and like America, it's had quite a challenging 2024. Actually, make that a few challenging years. This is actually the second episode of The Paper Fold covering Crane; my first dealt with its previous owner, Mohawk Fine Papers, having to move the entire Crane operation from its North Adams, Massachusetts, facility, opened in 1799, to Cohoes, New York, during lockdown in 2020. 

The Crane story reignited last February as Mohawk Fine Papers was being acquired by the International Fedrigoni Group, owned by Bain Capital, a Boston-based private investment firm, and BC Partners, a British international investment firm. Once the acquisition went through, Fedrigoni abruptly shuttered Crane and unceremoniously laid off 76 employees. Retailers who had open orders hadn't a clue what to tell their customers. I followed the story at Stationery Trends and as February slipped into March, I began to fear that Crane had printed its last piece.

But, with assistance from the former CEO at Mohawk Paper, an Albany, New York, investment firm, WP Strategic Holdings, was able to acquire Crane, and its Managing Partner Todd Kletter suddenly found himself with a new title: Crane CEO! Now Todd himself drops in The Paper Fold to recount it all — and give a glimpse of what the future holds for this all-American brand.

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You've most likely already seen designs from Sammy Gorin, and just not known it. This young New York-based artist and musician has quickly made a name for herself in stationery and gifts by turning pop culture moments into fantastically fun and funny art prints, stickers, cards, and pens. But rather than satirizing the topical domain with, say, a spellbindingly clever Taylor Swift sticker, Sammy Rich recently found herself in the social media spotlight.

Owed over $25,000 by the retailer Francesca's and unable to get a response, Sammy (alongside several other makers in the same situation) shot herself a little vlog — actually her first! — and posted it. It went viral, receiving at least 236,000 views on Instagram and 275,000 on TikTok — along with several stitches and comments running the gamut from approving to acrimonious. But Sammy stayed focused on her invoices. Fortunately, her vlog soon got the attention of the Francesca's CEO, who scheduled a call with Sammy and got her paid.

Sammy chose to take the video down, but drops in The Paper Fold to expand on her backstory and experience. For Sammy, going viral included new followers and sales, but also victim-blaming and adversarial store managers. Beyond all social media pandamonium however, Sammy has emerged from the situation to provide plenty of wisdom (and more than a little wit) for today's indie makers.

GREETING CARD

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For this paper nerd, there are few pleasures in life akin to traveling to market and discovering a standout stationery brand fairly fresh out of the gate. Bromstad Printing Co. was just such a find last month at the *Noted Expo in San Francisco. That's the stationery community's annual wholesale meet-up put on by The Greeting Card Association. The fun kicks off the night before with the Louie Awards, AKA the Academy Awards for greeting cards.

Bromstad Printing's distinctive risograph designs earned owner and operator Talia Bromstad six Louie Award finalist nods, incredibly rare for a newbie. These included placing in the highly competitive Rising Star and Artist of the Year categories. At the end of the night, Talia won the coveted Superbly Stated Louie.

Although Talia is well-acquainted with the letterpress, risograph is her game. While that printing method was invented in the 1980s, it is currently trending in stationery in a big way. But it is more than simply method that distinguishes this Atlanta house of stationery. While cats comprise roughly half of this range's subject matter — modeled by studio cats Nadine, Stuart and Sylvia — Talia's grasp of color, brevity of sentiment, and sprinkling of dark humor elevate her output into a brand to definitely watch!

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