Shannon Waller's Team Success

The Power Of Documenting And Communicating Your Processes

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Are your business processes slowing you down? In this episode, Shannon Waller reveals how to revamp and revitalize your workflows for better results. Learn the importance of documenting processes, assigning the right people to tasks, and setting clear expectations, and discover how small changes can lead to big improvements in efficiency and motivation.

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Show Notes:

The Importance Of Documenting Processes

  • Document and communicate processes clearly to eliminate bottlenecks and misunderstandings.
  • Regularly review and update processes to adapt to changes in technology, market, or team composition.

    • Tools And Visualization

    • Use a simple flowchart to visualize and optimize workflows.
    • Think of processes as a relay race, focusing on smooth handoffs between team members.

      • Process Improvement Strategies

      • Identify areas where processes are creating friction or frustration, and prioritize these for improvement.
      • Aim to make processes faster, easier, cheaper, and with a bigger impact through collaborative problem solving.
      • Be open to completely overhauling a process if it’s not delivering results or if team members are disengaged.

        • Team Alignment And Roles

        • Ensure the right people are in the right roles for each step of your processes, aligning with their Unique Ability®.
        • Be specific about timing expectations for each process step to maintain momentum and avoid delays.

          • Communication And Expectations

          • Clearly articulate expectations, including deliverables, quality standards, and deadlines.
          • Document successful processes and make them accessible to the team for future reference and training.

            • Real-World Application

            • Example: Shortening a 12-week process to three weeks by involving new team members and incorporating new technology.
            • Focus on creating win-win situations where team members enjoy their roles and processes are optimized.

              • Resources:

              Unique Ability®

              Kolbe A™ Index

              Process Street

              Process Suite

              Leverage

              Process! How Discipline And Consistency Will Set You And Your Business Free by Mike Paton and Lisa González

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              Shannon Waller's Team SuccessBy Shannon Waller
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