DRIVE TIME DEBRIEF: A Physician Wellness Podcast with The Whole Physician

The Power of Nonviolent Communication in Healthcare & Beyond: Episode 166

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 ✨ Episode Highlights:
  • What is Nonviolent Communication? A framework developed by psychologist Marshall Rosenberg that centers empathy, clarity, and connection instead of blame, criticism, or control.
  • Why It Matters: 70% of sentinel events in hospitals are linked to communication breakdowns! Plus, as Brené Brown says, "Clear is kind, unclear is unkind."
  • The 4 Components of Nonviolent Communication:
    1. Observation - State facts without judgment
    2. Feeling - Express your emotions about what you observed
    3. Need - Identify the underlying need or value
    4. Request - Make a clear, actionable request
    5. Real-Life Examples that transform challenging conversations into opportunities for connection with:
      • Nurses questioning your medical decisions
      • Colleagues who are consistently late
      • Partners after a long, exhausting shift
      • Children needing your attention while you're working
      • Inexperienced staff members who need guidance
        • 💡 Powerful Takeaways:
        • Moving from reacting to responding
        • Shifting from disconnection to mutual understanding
        • Transforming defensiveness into curiosity
          • 📚 Book Recommendations:
          • "Nonviolent Communication" by Marshall Rosenberg
          • "Crucial Conversations" for handling difficult discussions with confidence
            • 🌟 Remember:

            Nonviolent communication isn't about being "nice" – it's about being REAL and saying the truth in a way that invites others to meet you where you are!

            Until next time—you are whole, you are a gift to medicine, and the work you do matters!

             

            Resources:

            Nonviolent Communication Cheat Sheet

            Nonviolent Communication Book

            Crucial Conversations Book

            Talk with a Physician Coach

            Free Video: How to Crush Physician Burnout (for Good) without Cutting Back Hours, Quitting Medicine, or 'Sucking It Up' in Silence



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            DRIVE TIME DEBRIEF: A Physician Wellness Podcast with The Whole PhysicianBy Drs. Cazier, Dinsmore and Morrison
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