The Real Build

The Real Build

By Bill Reiman | @ImBillReimanEducationHow To
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The Real Build episodes

  • 142. Focus On The Overall Customer Experience And Watch Your Business Grow

    In this episode of The Real Build, I wanted to discuss how ive leveled up my real estate and construction businesses using a specific strategy. This strategy 10x my business and took me from selling 500K properties to million dollar plus properties. It took our building business from building 650k homes to 2 million dollar plus homes.

    So what is this magic strategy? Warning, it's no overnight success potion. It's a much more long term approach to business. It's called focusing on the customer experience rather than your bottom line. What can you do from the start until the finish to make the client experience better? I did a short video on this topic and wanted to dive deeper into it.

    Focus on these things to better the experience:

    • Communication
    • Walkthroughs
    • Quality
    • Detail
    • Cleanliness
    • Timelines
    • Expertise
    • Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      25 min
    • 141. Helping Contractors Get More Freedom, Control, And Money - With Andrew Houston Owner Of Profit For Contractors

      In this episode of The Real Build, I sat down with Andrew Houston, owner of Profit For Contractors. Andrew and I discussed all stages of a transaction and how we can better serve our clients as contractors to better our business and get more customers. This is a very jam-packed episode full of powerful tactical information for contractors and how they can take more control over their business.


      Andrew got a proven track record of helping all types of trades companies, and the reason he does so well is because he's a tradesman himself. He's no longer practicing, but still proud to say he was a Certified Industrial Controls Electrician. He has not only worked in the field, but has owned his own company and sold it successfully. He started to do business coaching back in 2000 shortly after he realized how much his contracting business and personal life was at a crossroads. 


      Andrew is passionate about helping contractors who are going through the same chaos he once went through daily. He has spent the last decade structuring a system, that enables contractors of all types, to create a business that gives them the ability to scale the business behind them— that gives them the freedom, money, and control they deserve.


      Andrews's Website: https://www.profitforcontractors.com/

      Andrews's Podcast: https://podcasts.apple.com/us/podcast/the-no-bullsh-t-podcast-for-contractors/id1504320346

      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com



      1 hr 5 min
    • 140. Perfecting The Design Build Process To #BuildBetter - With Matt Vetter President Of Schafer Construction

      In this episode of The Real Build, I featured Matt Vetter, president of Schafer Construction in Brighton, Michigan. Matt and I discussed many topics in the construction business. But most importantly, we talked about the client experience and how we both strive to learn how to deliver the best experience possible. We are constantly figuring out ways to improve customer experience through communication, technology, listening, and much more.  


      Matt, first and foremost, is a husband and a father. Outside of that, he brings more than twenty years of varied experience in the construction industry to Schafer Construction, a small but fiercely growing True Design-Build construction firm. Matt has been a serial entrepreneur in the construction industry; owning and operating everything from a residential remodeling company to a nation-wide consulting firm. As President and Owner of Schafer Construction, Matt focuses on strategic direction and overall company culture while also maintaining the firms Preconstruction needs. In addition to managing the success of the Company, Matt co-hosts The Construction Corner Podcast and champions numerous other efforts geared towards “Making the Trades Cool Again” to promote the future of the industry to not only much needed new talent, but also to those currently engaged in some form or another.


      Matt's Website: https://www.schaferconstruction.net/

      Matt's Linkedin: https://www.linkedin.com/in/mattvetter/

      Matt and Dillon's Podcast: https://podcasts.apple.com/us/podcast/the-construction-corner/id1454718178


      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 10 min
    • 139. The Client's Best Interest Comes First In Every Luxury Real Estate Transaction - With Barry Van Patten II Of Van Patten Luxury Group

      In this episode of The Real Build, I sat down with Barry Van Patten II of Van Patten Luxury Group out of Scottsdale, Arizona. Barry and I have become friends through an entrepreneur group we have been a part of called the Arete Syndicate. We relate in many different ways, and both have a passion for helping people through real estate. Barry and I discussed many big topics in the real estate world, like how Barry has used his love of helping people and turned it into a career selling luxury real estate. His primary focus, no matter what, is to put the client first.


      Barry is a Scottsdale, Arizona native, he has been creating relationships, and strong community ties his entire life. With strong business acumen and background in business startups, branding, and marketing. His exceptional communication skills and coaching abilities help his clients make the best real estate decisions. He believes in a positive approach in all of his dealings. He is a man of integrity, and his business is rooted in a solid ethical footing. He approaches each transaction as if it were his own and advises accordingly. Barry's clients love his approach and attention to detail.


      Barry's Website: https://vanpattenluxurygroup.com/

      Barry's Instagram: https://www.instagram.com/barryvanpatten2/

      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 10 min
    • 138. Transforming Lives One Shovel At A Time - With Keith Callaway Sr. K&L Industries

      In this episode of The Real Build, I sat down with Keith Callaway, founder of K&L Industries out of Portland, Oregon.  Keith and I had a great conversation about how his walk with faith has affected his everyday life in so many positive ways. We talked about communication and how it is the most essential element of every business. We also spoke about K&L and their impact on their employees, which reflects the overall delivery in every paving job they do.

      K&L Industries has delivered high-quality paving services to residents and businesses for over 30 years. From the very first days of operation, their family-owned and run paving company put the satisfaction of its customers at the center of its work. As a local company, they understand what makes Portland tick. They understand the expectations that Portland people have of their service providers. And as a local company, they are uniquely linked to the area they serve; their customers are their neighbors, and they want to provide them with the very best.


      Keith's Website: https://www.kandlindustries.com/

      Keith's facebook: https://www.facebook.com/keithl.callaway

      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 7 min
    • 137. Home Trends From The Ground Up. What Are We Building Today?

      In this episode of The Real Build,  I wanted to talk about the trends I see in the homes we build. People ask what other customers are doing, so I decided to list them from exterior to interior. Here is a list of what we are doing:


      Exteriors - clean, smooth stucco, wood brackets, no brackets, modern making moves


      Roofs - still tile and metal


      Paint colors - light colors - whites


      Garage doors- more customized - modern glass or carriage style, A lot of brown doors


      Garages - heavy epoxy - HVAC - Freezers Sinks - MORE SPACE


      Pools - Blue tiles and pebble - Infinity - water features


      Pool deck - oversized stone pavers or tile - non slip


      Outdoor lanai - more covered area - ceilings - bars - entertaining


      Outdoor living space - fire pits, fireplaces, paver pads by the docks


      Landscape - Stand out - more color - Hide HVAC Generators.


      Front door - Let the light in - metal doors in Florida. 


      Countertops - quartz, exotic stones like onyx, Porcelain countertops starting to be a thing - can repeat patterns.


      Backsplashes - Large slab porcelain, quartz


      Custom hood vents that stand out


      Flooring - Tile and wood mix


      Cabinets - still shaker doors, some modern styles


      Trim - less is more. Pop the ceiling details, clean casements, and moldings


      Stairs - custom rails, solid wood treads, and risers


      Lighting - Modern lighting - Clean lighting - LED trims - Fewer pendants, more recess


      Drywall - level 5 smooth


      Baths - large showers - freestanding tubs still in - Unique tile floors - entire tile slab walls - Floating cabinets under lighting -storage space - More vanity space - more lighting


      Interior paint - Warmer earth tones - Greens (Sherwin Color of the year evergreen fog)- Light light beiges- Trim - white


      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      28 min
    • 136. 75 Hard Challenge As A Contractor And Realtor. The Good And The Bad

      In this episode of The Real Build, I wanted to talk about the 75hard challenge and how it helped me in so many ways over the last couple of years as a broker and a builder. 

      So what is 75hard?

      2 - 45 min workouts, one outside and one inside

      1 gallon of water

      Read ten pages a day

      Must stick to a diet 

      Daily progress picture  

      No alcohol


      What I gained from it 

      Consistency – 6 things daily that you must accomplish with no compromise or excuses.  


      Physical change - After dieting and two workouts, you will see a physical change, bringing more confidence. More confidence with everything like meetings and sales. Higher confidence better performance.

           

      Reading -  I got back in the habit of daily reading. 


      Clarity – In a constantly changing construction environment, having a clear head helped me tremendously with many difficult situations and continually having to pivot.


      Diet – I needed this. Having a healthy diet made we sleep better, feel better, and wake up with an overall better mood.  


      Sleep was phenomenal, which made me want to tackle the day. Energy levels were better. In a Fast-paced real estate environment was more alert. Could deal with issues faster or get deals done smoother.

       

      Helped with stress – with real estate and construction, there are a lot of stressful times, especially today – supply issues, labor issues, price increases, build delays. 

       


      The Bad


      Time – This was tough. Being a real estate broker, you are on the clock all the time. Being a contractor, you go to work early and come home late. So waking up earlier and going to bed later because of the second workout, my days flew by.


      A release to relax – I'm not a heavy drinker, but I do like my occasional drink with my fiancée to relax on a Sunday. We enjoy our time together, and we did during 75hard. But in this crazy real estate and construction world, not having a drink here and there was really tough.


      Less time with friends and family.  – Time wasn't always on our side, working late or working on the weekend and going to an event where more than likely, everyone was drinking.  


      Exhaustion – I know I said energy levels were better, but there were many days when I was just burnt out physically and mentally. Have you ever read a book but couldn't process anything because you were so exhausted. That's how I felt.


      Overall the good out wayed. The bad in this experience. I feel like a new person again. I feel good. I feel like I can seriously take on anything I want to. If you haven't done the program, do it. If you are struggling, do it.



      27 min
    • 135. Real Estate Investing And Positive Mindset In The World Today - With Austin Linney

      In this episode of The Real Build, I sat down with Austin Linney, a real estate investor and mindset coach out of Houston, Texas. Austin and I talked about investing in real estate in today's crazy market and some of his strategies to capitalize on rising interest rates, high prices, high building costs, and low inventory.

      Austin Linney is a serial entrepreneur, real estate investor, business and mindset coach, and host of the weekly podcast, Construct Your Life with Austin Linney. He has built an expansive network of top professionals in leading industries and helped countless individuals break through obstacles and become who they were meant to be.

      For years, Austin struggled with negative thought patterns, self-sabotage, and alcohol addiction that left him trapped in an unfulfilling job, financial struggles, and disconnected and failing relationships. When he reached a breaking point, Austin knew he needed to take radical responsibility for his mindset and his life. He dedicated everything to learning strategies, systems, and tools to break free from a self-destructive cycle and live a life of abundance and significance.

      Now Austin lives his passion and purpose by helping people establish habits and improve their mindset so they can live the life they truly want. Whether you are looking to build a business, obtain financial freedom, or become more of who you are, Austin can help you get where you want to go.


      Austin's Website: https://www.austinlinney.com/

      Austin's Podcast: https://podcasts.apple.com/us/podcast/construct-your-life-with-austin-linney/id1506834890


      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 2 min
    • 134. How Do We Become The Contractor The Customer Can't Live Without? - With Anthony And Nick Abbruzzese, Owners of Abbruzzese Floors

      In this episode of The Real Build, I sat Down with Anthony and Nick Abbruzzese of Abbruzzese floors. The Abbruzzese brothers and I talked about being in a family business and how we, as the second generation, are eliminating the stigma of 2nd generation business owners not caring and failing the family business. We talked about how we were blessed with an opportunity to make it even better.

      Abbruzzese Floors Inc. is a family-owned and operated flooring company offering self-leveling cement, polished concrete, epoxy, and more.  Their father started the company more than 15 years ago with a clear set of core values. He built the business on superior customer service, outstanding craftsmanship, and a commitment to treat everyone with the respect they deserve. They consistently exceed their customers' expectations, delivering 110% on every project they take on.

      The three of them continue to use those core values to guide them to this day. They're committed to always doing right by their customers, sticking to our word, and providing the best workmanship the industry has to offer when all is said and done. They've had the good fortune to build a rock star team of professionals who share those values and work hard every day to help them achieve their mission. 


      Abbruzzese Website: https://abbruzzesefloors.com/

      Anthony Instagram: https://www.instagram.com/antabruze/

      Nick Instagram: https://www.instagram.com/abruze/


      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 1 min
    • 133. Whatever You Give In Business And In Life Is What You Will Get Back In Return - With Ryan Austin Owner Of Birmingham Sealcoat

      In this episode of The Real Build, I sat down with Ryan Austin, Owner of Birmingham Sealcoat.  Ryan and I talked about how Employees build your company. It's not just you. Your employees and your culture are what will make or break your company. You need to give up control and make people within your organization a part of your company. We also talked about the importance of customer service.


      Part Owner of Birmingham Sealcoat Inc is a full-service asphalt and concrete company. They are equipped to pave parking lots, subdivisions, roadways, driveways, and more! 


      They take pride in educating our customers and ensuring the job goes smoothly and with as little inconvenience to the customer as possible. 


      Family-owned and operated with a great culture for his employees. He strives to be the best every day. They have employees who want to be there and do whatever it takes mentality! "We do things the Birmingham Way" Bsi culture is the best part of Ryans day.

       

       His passion and mission in life have always been to help others. In 2020, Ryan decided to make that a reality and make it my mission to help one person every day! This podcast was designed to impact 365 people per year and go even bigger! Every week Ryan hand selects people to come and share their stories about their life. He hopes to be able to reach out and impact thousands of people! 


      Ryan Austin Website: https://birminghamsealcoat.com/

      Instagram: https://www.instagram.com/realryanaustin/

      https://www.instagram.com/ceodadplus4/

      Podcast: https://podcasts.apple.com/us/podcast/the-power-of-helping-people/id1578005985

      Host Info

      CONNECT WITH ME ON SOCIAL MEDIA:

      ▶︎ YOUTUBE | https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA 

      ▶︎ INSTAGRAM | https://www.instagram.com/imbillreiman

      ▶︎FACEBOOK| https://www.facebook.com/billy.reiman 

      ▶︎ LINKEDIN | https://www.linkedin.com/in/bill-reim...

      ▶︎ TWITTER | https://twitter.com/ImBillReiman

      ▶︎ WEBSITE | https://www.rkreiman.com

      1 hr 9 min

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