According to Leanne Pilkington, the education and training requirements for real estate agents in New South Wales are unsatisfactory. As a consequence, the quality of service provided by those in the industry is not what it should be.

The multi-award-winning Real Estate Institute of New South Wales (REINSW) president and managing director at Laing+Simmons joins host Phil Tarrant on this episode of the Secrets of the Top 100 Agents podcast. Leanne shares how Australia is faring in the shift towards the recognition of real estate as a profession, how this change will affect consumers' expectations when choosing an agent, and what agents can be doing right now to prepare for this transition.

Leanne also outlines:

• Other projects that REINSW are working on at the moment
• The current state of the relationship between government and the real estate sector
• Why there are no shortcuts to being a good agent