Community Creators with Shana Lynn

The Simple Secret to Stopping Churn That Most Membership Owners Miss


Listen Later

https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

Are you constantly wondering why members cancel or why engagement drops off in your membership? Most membership owners try to fix these issues without actually asking their members what they need.

The secret to reducing churn and increasing retention isn’t just creating more content—it’s building feedback loops into your member journey.

In this episode, I’m breaking down:

  • The biggest mistake membership owners make when trying to fix engagement
  • Why listening to your members is the key to retention
  • The five questions you need to ask before collecting feedback
  • The three types of feedback loops every membership needs
  • The risks of not gathering feedback (and how it leads to wasted time, lost revenue, and unnecessary changes)
  • What NOT to do when collecting member feedback

If you want to stop guessing and start making data-driven decisions that keep members longer, this episode is for you.


Additional Resources:

Want expert help mapping out your member journey and setting up feedback loops that actually work? Apply for my high-level membership consulting program, Retain: https://joinretain.com


Listen on the go? Subscribe to the podcast for more membership retention strategies:

Apple, or Spotify

Make sure to subscribe for more strategies on keeping members engaged and growing your recurring revenue!

Learn how to work with Shana: https://www.shanalynn.com/


Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate


Connect with Shana: https://www.instagram.com/shanaspeaks


Watch on YouTube :https://www.youtube.com/@communitycultivated


...more
View all episodesView all episodes
Download on the App Store

Community Creators with Shana LynnBy Shana Lynn Bresnahan

  • 5
  • 5
  • 5
  • 5
  • 5

5

27 ratings


More shows like Community Creators with Shana Lynn

View all
The Smart Passive Income Online Business and Blogging Podcast by Pat Flynn

The Smart Passive Income Online Business and Blogging Podcast

3,449 Listeners

Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,447 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,569 Listeners

Build Your Tribe | Grow Your Business with Social Media by Brock Johnson

Build Your Tribe | Grow Your Business with Social Media

2,613 Listeners

The Mind Your Business Podcast by James Wedmore

The Mind Your Business Podcast

1,636 Listeners

Earn Your Happy by Lori Harder | YAP Media

Earn Your Happy

2,787 Listeners

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business by Jenna Kutcher

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

12,054 Listeners

She Means Business Show by Carrie Green

She Means Business Show

301 Listeners

The Marie Forleo Podcast by Marie Forleo

The Marie Forleo Podcast

1,667 Listeners

The Influencer Podcast by Julie Solomon

The Influencer Podcast

1,447 Listeners

the bossbabe podcast by Natalie Ellis

the bossbabe podcast

1,781 Listeners

The Jasmine Star Show by Jasmine Star

The Jasmine Star Show

2,573 Listeners

The Professional Creative by Bonnie Christine

The Professional Creative

429 Listeners

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold by GURU Media Hub

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold

713 Listeners

AI Explored by Michael Stelzner, Social Media Examiner—AI marketing

AI Explored

78 Listeners