Business-First Creatives: Client Experience & Systems for Service Providers

The Summer Systems Audit: How to Prep Your Business for Time Off


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Hey y’all—if you’ve ever wanted to take real time off in your business without everything falling apart… this one is for you.

In this episode, I’m walking you through exactly how I prepare my business to run while I’m out of office every summer (yes, multiple weeks at a time). And more importantly, how you can do the same—without sacrificing your client experience or your sanity.

Because here’s the thing: your business shouldn’t rely on your constant availability to keep making money or delivering a great experience. And if it does? We’ve got some fixes to make.

What You’ll Learn in This Episode
  • The 3 key decisions you need to make before going out of office
  • Why buffer days are non-negotiable (and how they protect your energy)
  • How to adjust your delivery timelines without stressing your clients out
  • What it actually looks like to reduce capacity without hurting your revenue
  • The systems you need in place to keep booking clients while you’re offline
  • How to onboard clients seamlessly—even when you’re not checking your inbox

Links + Resources Mentioned
  • Learn more about Systems in Session: https://coliejames.com/systems
  • Submit questions via VideoAsk (linked on the sales page)
  • Listen to Episode 305 on replacing sales calls with asynchronous video

...more
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Business-First Creatives: Client Experience & Systems for Service ProvidersBy Colie James

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