We often hear on In Touch about your frustrations with having to repeatedly provide your access requirements to many different organisations, for them often to not be listened to. Well Experian, the company perhaps best known for checking your credit score, have tried to come up with a solution. They have launched something called The Support Hub, where you can provide your preferred methods of communication and any other access needs in one place and they will distribute that information amongst your service providers for you. Experian's Product Director Paul Lamont explains more about how the service works and Pardy Gill tells us what he thought after trying it out.

The early stages of sight loss can be extremely challenging and so we thought we'd peek behind the curtain at the RNIB's Helpline, a service that aims to provide support through every moment of sight loss, but especially those more challenging moments.

Presenter & Producer: Beth Hemmings

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