Building a world-class recruiting function takes more than filling roles — it’s about strategy, technology and getting close to the work. On this episode, host Ryan Dull is joined by Cortney Grant, Director of Global Talent Acquisition of Johnson Controls. They discuss Cortney’s journey from agency recruiting to leading global TA functions, how specialization and automation transform hiring outcomes and why understanding operations on the ground drives better recruiting strategies. Cortney shares how strategic changes reduced time-to-fill by 40%, how AI is reshaping high-volume recruiting and why measuring quality of hire is just as critical as speed.

Key Takeaways:



00:00 Introduction.

02:35 Cortney shares how agency recruiting built her tenacity.

04:46 Leading high-volume recruiting at Amazon during the peak of COVID demand.

08:31 An opportunity to scale TA through RPO improved time-to-fill.

10:09 Two recruiter tracks built deeper subject expertise.

12:05 The two-track model isn’t one-size-fits-all and must align strategically.

14:00 AI dominates conversations, driving a shift in recruiter training.

18:14 Happy teams drive business success, and tenacity is key in today’s job market.

Resources Mentioned:

Cortney Grant

https://www.linkedin.com/in/cortneygrant/

Johnson Controls | LinkedIn

https://www.linkedin.com/company/johnson-controls

Johnson Controls | Website

https://www.johnsoncontrols.com/

This episode is brought to you by Sagemark HR.

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We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution.

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#Talent #Recruiters #Recruiting #HRTech