The Listings Lab Podcast With Jess Lenouvel

The Truth About Tech and ‘Personal Touch’ in Real Estate


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Let’s debunk a myth that’s been holding way too many real estate agents back:


👉 “If I go digital, I’ll lose the personal touch.”


This belief is keeping agents stuck in burnout mode, doing everything manually, thinking that being busy = being valuable.


But here’s the truth: tech doesn’t make your relationships less personal… it makes them stronger, more consistent, and way more scalable.


In this episode, I'm diving into:


👉 The real reason agents resist tech (hint: it’s not just about learning curves)


👉 Why doing everything “belly-to-belly” is keeping your business small


👉 How the right digital tools (CRMs, automations, AI) can actually make your clients feel MORE seen, not less


👉 How to map your client journey and remove friction points to deliver an unforgettable experience


👉 A mindset shift that will free up your time, your energy, and your sanity


If you’ve been hesitant to embrace tech because you’re afraid of losing connection, this is the episode that flips that fear on its head.


✨ Plus, I’ll share:


✔️ My favorite examples of thoughtful automation

✔️ How to personalize at scale without losing your mind

✔️ The tools we use behind the scenes to serve at a higher level (while working less)


Do you have questions about The Listings Lab and our programs and want to see if we'd be a good fit? Click the link below to book a FREE 15-minute discovery call to chat about your business and how we can help. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.thelistingslab.com/apply/

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The Listings Lab Podcast With Jess LenouvelBy Jess Lenouvel

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