Supply Chain Now

“The Ultimate Measure Of Customer Value: Tackling The Amazon Effect”


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“It is not necessary to change. Survival is not mandatory.” – Edwards Deming
In today’s rapidly changing business environment, survival is the mindset for many companies. Survival is based on meeting customers’ expectations that are being radically transformed by e-commerce giants like Amazon. Amazon has mastered the use of business analytics to drive customer behaviors and the rapid
capturing of market share.
Winning against - and with - Amazon takes intelligence that can only be gained using actionable insights from Big Data Analytics. Find out how to create offensive strategies that reduce cost-to-serve and build your future profits. Strategies that are differentiated. Strategies that drive new growth and success.
In this interactive session, we will discuss:
- - The results of a global survey on where companies are in their utilization of effective business analytics
- - Moving from a defensive nature to one of a winning offensive playbook
- - Best practices to not just survive but thrive
About the guest speaker:
Richard Sharpe is the CEO of Competitive Insights, LLC (CI). Formed in 1998, CI believes in realizing the true value from transactional data. As an industry leader for the last 25 years, Richard is a frequent speaker at industry forums and a lecturer in Georgia Tech. Richard writes the DC Velocity blog on Analytics and Big Data. Richard is a founding member of American Logistics Aid Network, a non-profit consortium serving Disaster Relief Agencies. Richard was formerly President of CAPS Logistics, Inc. which pioneered supply chain optimization solutions adopted by 15% of the Fortune 500 companies worldwide. Learn more about Competitive Insights here: www.ci-advantage.com
About the host:
Scott Luton serves as Managing Partner for TalentStream and is a
member of the ownership group. After serving as an active-duty data analyst in the United States Air Force, Luton later joined EmployBridge, where he was named to the President’s Club in 2007 and 2008. He has held a variety of leadership roles, primarily in the manufacturing and professional services industries. Scott currently serves as Executive Vice President of APICS Atlanta, is a member of APICS Southeast District Staff and currently serves on the 2018 Georgia Logistics Summit Executive Committee. Luton is a graduate of the University of South Carolina, a certified Lean Six Sigma Green Belt and an APICS Certified Supply Chain Professional. Luton also volunteers as Co-Chair of the Business Pillar for VETLANTA and maintains active membership in the Georgia Manufacturing Alliance. He founded Supply Chain Now Radio in 2017 to spotlight the best in all things Supply Chain. Connect with Scott Luton on LinkedIn and follow him on Twitter at @ScottWLuton
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