Laura Valenti lays out concrete steps on how to tackle the widespread occupational burnout faced by property managers working in high-stress environments. The managing director of Solutions Property Management joins hosts Grace Ormsby and Sadhana Smiles to share how she gravitated towards the property management space and recount how the face of the industry changed in the wake of the pandemic. She also puts the spotlight on the major sources of work-related pressures for property managers, what boundaries can be set in order to mitigate the negative effects of these pain points and why having an open communication channel can make way for a win-win situation for all involved parties. In this episode, you will hear:

• Why people management is important in leadership roles

• How to manage client expectations

• What trends will potentially emerge in different rental industry aspects in the near term

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