Although specific goals and challenges vary from company to company and industry to industry, there are also macro trends that all companies are trying to optimize against. How each leadership team chooses to navigate these trends will ultimately determine if they grow their market footprint or start to fall behind the competition.

Rob Schaefer is the VP of Transportation Management Sales at Manhattan Associates and Bryant Smith is their Director of Product Management. They are in regular conversation with customers and decision makers, hearing their thoughts about what issues are the highest priority and which forms of value are the hardest to deliver.

In this conversation, Rob and Bryant join hosts Scott Luton and Greg White discuss three top supply chain trends:

• Labor shortages – what is causing them and how companies are responding

• Operational costs v. service levels – including the analytical capabilities required to keep costs low while keeping customer satisfaction high

• Digitization – which means more things to more people than many of us realize, and ultimately leads to better connectivity and decision making

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcK

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Join the NOW Community: http://bit.ly/41kpUSO

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.com

WEBINAR- How Bio-Rad is Reimagining its Supply Chain to Boost Customer Service: https://bit.ly/3kbC13V

WEBINAR- 5 Tips for Creating Effective Digital Content: http://bit.ly/3xvkXch

WEBINAR- Supply Chain Agility in an Ever-Changing World: https://bit.ly/41zl0BU

WEBINAR- The Unified Supply Chain – A Platform Approach: http://bit.ly/3EH8fep

WEBINAR- Supply Chain Planning: How to go beyond S&OP in 2023: http://bit.ly/3ZTfmJ2

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-automation-improves-customer-communication-supply-chain-performance-1091