In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro interviews The Mayor, Heath Shearon. He’s a Sales Consultant and Founder of the Insurance Town Podcast. Kelly and Heath discuss everything about insurance agency consulting and the top 4 challenges agencies face today. Find out what they are, and how your agency can tackle them today.

Episode Highlights:

• Heath shares how he got into the insurance industry. (3:48)
• Heath shares a few highlights of his career as a sales consultant. (7:29)
• Heath explains how to get the right people during the hiring process. (11:31)
• Heath shares why agencies should not be afraid of hiring people in a different field or industry. (18:40)
• Heath explains the biggest problem that people seem to have in sales. (23:59)
• Heath mentions what he would always say to smaller agencies as they’re growing. (28:36)
• Heath gives a piece of advice to agency owners. (30:33)
• Heath shares his opinion on smaller agency retention. (34:57)
• Heath explains why he thinks smaller agencies are like chickens most of the time. (43:39)
• Heath mentions a piece of advice on setting expectations. (49:24)

Key Quotes:

• “People are all different and each situation is different. If your process is consistent, I think you'll get the right people that you need within your agency. If you don't have a process, call Kelly and get one. But, you definitely should.” - Heath Shearon
• “I think one of the things a lot of my clients or my agents that I've worked with over the years is finding that niche and finding that focus for them, and finding out where they what they want to focus on, what their hobbies, what their interests are.” - Heath Shearon
• “I think that in agencies, it’s just as important, just as crucial to have that communication at any level. Like I said, if you can make it in a sly way, or a blatant way of making sure you're communicating everything you need to communicate with your people, it's only going to make your agency that much stronger.”  - Heath Shearon

Resources Mentioned:  

• Heath Shearon LinkedIn
• Insurance Town Podcast
• Kelly Donahue-Piro LinkedIn
• Agency Performance Partners