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In this episode of This Property Life, host Sarah Blaney sits down with Cristina Osborne, virtual assistant expert, property investor, and founder of The Property VA to explore the hidden pitfalls of hiring VAs in the property industry. With a background in both property investing and sourcing VAs from the Philippines, Cristina offers a unique perspective on what makes or breaks a successful VA relationship.

Key Learnings

• Avoid the “Unicorn VA” Trap One VA can't (and shouldn't) do everything.
• Ditch the Time Trackers Use outcome-based expectations.
• Build in Redundancy Use tandem VAs or clear protocols.
• Check Yourself First Incompetent results are often tied to poor onboarding.

Timestamps

[03:15] - Cristina’s background: bridging property investing.

[12:25] - Solution: Outsource processes, not problems

[19:50] - Solution: Focus on deliverables and trust-based routines

[24:10] - Solution: Use “Like Best & Next Time”.

[31:15] - Mistake #4: Not planning for absenteeism

[44:15] - How to contact Cristina and wrap-up

This Episode is Kindly Sponsored by:

Visit thispropertylife.co.uk for more resources, networking events, and industry insights.

Follow Christina Osborne Socials:

• LinkedIn: https://www.linkedin.com/in/cristinaosborne/?originalSubdomain=uk 
• Facebook: https://www.facebook.com/cristinaosbornefb?locale=en_GB 
• Company's LinkedIn: https://www.linkedin.com/company/thepropertyva/ 
• Company’s Facebook: https://www.facebook.com/ThePropertyVA/ 
• Company's Instagram: https://www.instagram.com/ukpropertyva/ 
• Website: https://www.thepropertyva.co.uk/about 

Follow This Property Life Podcast on Socials:

• Instagram: https://www.instagram.com/thispropertylife/# 
• Facebook: https://www.facebook.com/profile.php?id=61564457166712&locale=en_GB 
• LinkedIn: https://www.linkedin.com/company/this-property-life-podcast/about/ 
• Youtube: https://www.youtube.com/channel/UCtmPj98bC6swNuYRCaUGPUg 
• Twitter: https://x.com/propertylifepod

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