Shannon Waller's Team Success

Transactional To Transformational: Being Human At Work

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Do you ever feel like your team is just going through the motions, missing that spark of connection? Are you noticing behavior that might be quietly undermining your culture? In this episode of Team Success, Shannon Waller dives into a crucial topic that can transform the way you interact with your team to create loyalty and trust. Tune in to learn how to enhance your team’s long-term performance through transformational behavior.

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Show Notes:

  • Transactional Behavior: Focuses on what can be obtained from others, treating them as mere tools or cogs in a machine.
  • Transformational Behavior: Prioritizes growth, partnership, and collaboration, treating others as human beings and fostering a sense of togetherness.
  • Examples Of Transactional Behaviors:
    • Ignoring people in passing.
    • Only reaching out when you need something.
    • Skipping “please” and “thank you.”
    • Being all business all the time.
    • Evaluating people only by their outputs.
    • Acting like hierarchy means superiority.
    • Focusing on tasks rather than the purpose.
    • Dropping tasks on others without context.
    • Treating other people’s time as expendable.
    • Being performative or fake.
    • Failing to give feedback.
    • Protecting turf or withholding information.
    • Transformational Practices:
      • Acknowledge and greet people.
      • Show genuine interest in others’ lives and well-being.
      • Use polite language and express gratitude.
      • Bring your whole, most evolved self to work.
      • Recognize efforts and learning, not just results.
      • Treat everyone as a peer and partner.
      • Connect tasks to the larger purpose.
      • Provide context for tasks and decisions.
      • Respect others’ time by being punctual and prepared.
      • Be authentic and own up to mistakes.
      • Offer constructive coaching.
      • Share information freely and foster a culture of abundance.
      • “People are sharp. Teams are well-rounded.” —Donald O. Clifton
      • “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —Maya Angelou
      • To show up as a great team builder, as a great culture builder, as someone who is building the future of your company, examine these areas of your own behavior and take action immediately.

        • Resources:

        “Taking Control Of Your Ego With Bestselling Author & Speaker Cy Wakeman,” Team Success Podcast 127

        “The Referability Habits Mindset” free PDF download

        CliftonStrengths® website

        “The Entrepreneurial Attitude” free PDF download

        Simon Sinek’s TEDx Talk “Start With Why”

        The Impact Filter™ download

        Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan with Dr. Benjamin Hardy

        ...more
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        Shannon Waller's Team SuccessBy Shannon Waller
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