Welcome to the Uncaged Clinician Podcast! I'm your host for today's episode, Kevin DeGroot. Today, we're exploring the vital role of fluency in business communication. Fluency isn't just about language proficiency; it's about truly understanding and connecting with others, which can transform our interactions and training methods with employees.

I'll share an enlightening story about hiring an au pair from Brazil who struggled with English at a church service, highlighting the gap between proficiency and true fluency. This experience sheds light on our roles as business owners and clinicians.

We'll also cover the pitfalls of expecting employees to adhere strictly to scripts. By encouraging them to grasp the desired outcomes and communicate effectively, we can foster more genuine and successful client interactions

 

In this episode, I will cover the following topics:

• The concept of fluency in communication within a business setting

• The importance of empowering employees to understand and communicate the core values and mission of the business

• Balancing technological efficiency with Human Connectivity

• How true fluency can enhance employee engagement and client relationships

 

Uncaged Hack: "We don't communicate as humans via script. We communicate as humans via fluency, via language and emotion." - Kevin DeGroot If you found value in this episode, don't keep it to yourself! Share it with a friend and spread the inspiration. Tune in to future episodes for more conversations on UNCAGING YOUR Potential for Achieving Success.

 

Do you have questions about starting or even optimizing your current practice?

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Additional Resources:

When you are ready…Here are ways that we can help you to grow your practice:

 

1. If you are looking for guidance and accountability as you begin to grow your practice, or even if you are already established, we have a program that is right for you. To learn more about the ways we can help you, fill out our application.   PATHWAY  https://api.leadconnectorhq.com/widget/form/Y6ABODFCd53KLdo9SPfy

 

1. Join the UNCAGED Clinician Facebook community. YES, you have a community that you can immediately plug into where you can learn to grow a six-figure practice:

https://facebook.com/groups/113576786080229