Want to build incredible products? Listen closely to your customers, and (importantly!) have a system to turn those insights into action. In this episode, I speak with Mary Beth Westmoreland, VP of Selling Partner Experience at Amazon, about how this happens on her global selling partner experience team. Her team's products impact millions of businesses, so the stakes are high — and she's incredibly thoughtful about how great leadership, teamwork, and customer feedback systems can combine in all the right ways.

To learn more about how Amazon is helping independent sellers succeed, visit http://sellingpartners.aboutamazon.com/