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Learn how to craft a strategic customer journey map that maximizes engagement, conversions, and customer satisfaction for your business.
What is a Customer Journey Map?
A customer journey map is a way to record, plot and analyze the interactions that you have with a potential customer in order to create a successful sales funnel.
We talked about the stages of a customer journey as Know (awareness), Like (consideration), Trust (decision/customer) and Loyalty.
In order to get to these stages, we need to know the end game or product or service that we are trying to sell and work backwards.
Read more HERE.
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4.9
174174 ratings
Learn how to craft a strategic customer journey map that maximizes engagement, conversions, and customer satisfaction for your business.
What is a Customer Journey Map?
A customer journey map is a way to record, plot and analyze the interactions that you have with a potential customer in order to create a successful sales funnel.
We talked about the stages of a customer journey as Know (awareness), Like (consideration), Trust (decision/customer) and Loyalty.
In order to get to these stages, we need to know the end game or product or service that we are trying to sell and work backwards.
Read more HERE.
Join Insiders at 40% off!
Support the show
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