Back in November 2021, In Touch looked at accessibility problems with touch screen payment card machines. Fast forward to 2025 and the amount of contact we're still getting about this suggests very little progress has been made.

In this episode, we talk to representatives from RNIB and the hospitality and finance industries to ask why card machines are still so high on our list of accessibility gripes. We also hear what manufacturers of these machines have to say on the matter, and we report on the development of a card which is raising hopes of a solution.

Presenter: Peter White

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