Well Sh*t. It really is that simple - Episode 32 - "Why (generally speaking) there are no such thing as negative emotions" is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

A lot of people struggle with emotions, especially the ones they perceive as 'negative', but today we're going to share with you how there's no such thing as negative emotions...and how if you know how to, they can actually be one of your greatest allies...

IMPORTANT NOTE: Please note that in this podcast we are talking about emotions as they apply in a general context - we are not talking about depression, and other emotionally related diagnoses. While these approaches may help with some aspects of these, a diagnosis requires a different approach, we do not cover that in this episode.

In this episode we cover:

Well Sh*t. It really is that simple - Episode 31 - "Should we tell you what the 12 Universal Needs are?" is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

Today's podcast is going to be a little bit different because today we are going to have an open and frank discussion about how we are conflicted about whether to share the detail of the 12 Universal Needs with the public or not. We'll be debating the reasons to do it, and not to do it, and asking for you to share your opinions with us too!

In this episode we cover:

The culture/community referenced by Philip Shepherd in the book Radical Wholeness that Claire mentioned in the podcast is the Anlo-Ewe (pronounced AHNG-low EH-vay) culture of West Africa.

Well Sh*t. It really is that simple - Episode 30 - "What happens when the Pride (Parade) comes AFTER a fall..." is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

Today we are sharing what happens when what you NEED isn't what you WANT, otherwise known as the story of how Claire ended up crying on the bathroom floor last week!

In this episode we cover:

Well Sh*t. It really is that simple - Episode 29 - "What to do in the well sh*t-iest of times… (AKA the story of what happened to Serena)" is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

Today is a slightly different episode, as we are sharing a personal journey from the last few weeks that has been a little challenging to navigate and overcome....

#TriggerWarning - Cancer/Chemo

In this episode we cover:

- What happened when the "Well Shit" hit the fan...again.

- How Serena has coped with what has been going on

- How did Serena get here?

- What Serena's treatment involved

- How Serena met her Personal Power Need in a situation where many would feel powerless

- Serena's process around the decision to tell people, or not

- How other people might have made the situation more difficult without meaning to

- How Serena might have felt pressurized to put other peoples' needs ahead of hers while going through something difficult

- How other peoples' reactions helped along the way in unexpected ways

- How Serena would have dealt with a situation like this before doing The Universal Needs work vs after

- How being proud of pain tolerance was actually compromising Serena's needs

- How previously Serena would have used a 'recovery period' to 'catch up' at her cost

- How someone not meeting their own needs can cause them to not respect someone else needing to prioritize theirs

- How to deal with it if you make an insensitive remark regarding a triggered topic

- What to do if you are supporting someone through a diagnosis and have your own triggers activated...like Claire did

- What do you do if the person you USUALLY process stuff with you feel you CAN'T process with because it is about them and what they are going through

- What you can do when your capacity is low but you still want to reach out to people

- How your Acknowledgement Need can be your best ally when going through a situation like this

- Why you're neither a glass ball or a plastic ball...and how not all balls are created equal!

...and yes, due to a technical issue we're the wrong way around on the screen today...we'll be back to our rightful sides of the screen soon! :)

If you would like to hear more about Serena's journey and see the pictures documenting her progress through her treatment, you can see them here (the images are in the comments as they are somewhat graphic and can be triggering): https://www.facebook.com/groups/nourishyourneeds/posts/5007334262713261

Full Show notes: https://bit.ly/WellShitEpisodeGuide

For many, anxiety has almost become a way of life. It's something that drives, manipulates and can often consume us, but it doesn't always have to. Today we'll be talking about anxiety, why it is so present in our society and give some  examples, simple tips and techniques to help cope with anxiety in our daily lives.

In this episode we cover:

- The difference between anxiety the feeling and anxiety the diagnosis (and how needs are relevant to both)

- What leads to the feeling of anxiety

- What amplifies the feeling of anxiety

- How meeting our own needs can reduce anxiety triggers

- Some suggestions for how to meet some of the most important needs when it comes to anxiety

- How to support your vagus nerve

- Guidance for "Voo Breathing"

- Serena's experience of someone with an anxiety diagnosis

- Our own examples of how meeting our needs has helped us decrease our anxiety instead of triggering it

- How we've had an experience of anxiety sometimes shifting to excitement through understanding our needs better...

- How to deal with the anxiety of family situations.

- How Star Trek and video games can help us understand how to manage our needs in difficult situations, and reduce our anxiety

Full Show notes: https://bit.ly/WellShitEpisodeGuide

A destination is a place people want to be, that is known for the best of something. Imagine if people sought out your business with the same enthusiasm and drive as they do an activity, restaurant or vacation. Not for your services, but to offer theirs. This is what can happen with the creation of a Destination Workplace and in today's episode, we'll show you how...

In today's episode we will cover:

- What is the labor crisis and why is it happening?

- What is a Destination Workplace?

- The keys to creating a Destination Workplace

- The five levels of employee engagement

- The needs a company must focus on supporting and not compromising

- How a company can ensure their employees feel valued (and it's not about their pay check!)

- The three levels of engagement needed to create a Destination Workplace

- Examples from a company that did it right and one that thought they did but didn't...

Full Show notes: https://bit.ly/WellShitEpisodeGuide

Customer service is a two way transaction and finding the way in which the needs of the customer and the business are both met, creates a situation where everyone wins. Today we will be sharing how we as customers can help to create that win and receive good customer service.

In this episode we cover:

- Why people 'demand' good customer service

- The importance of interconnectedness

- How to get good customer service

- Key things to remember when you want to get good customer service

- Examples from our own customer service 'win-wins'

- How to find the customer service 'ding ding ding'

- Why being rude and demanding never works

Full Show notes: https://bit.ly/WellShitEpisodeGuide

Welcome to our business series. Whether you own a business, work for one or utilize one (pretty sure that covers everyone), the information in this series can be valuable to you.

Customer service is the heart of a business, as it creates the personal connection with the customer. If done well, it can make the customer experience but if done poorly, it can break it beyond repair. In today's episode we'll get to the core of what customer service is, and what can be done to achieve a level that is not just good, but extraordinary...and how simple that achievement can be.

In this episode we cover:

- How this applies to any job

- What is customer service

- What you must understand to give good customer service

- The 5 different levels of customer service

- The three key elements of creating a good customer experience

- Our own experience of customer service done badly and done well

- The uninvited honeymoon guest...

- What happened when a cafe tried to kill Claire...

- What makes the biggest difference

The 'How screw ups can make a relationship closer' was episode 13 (not 14 as we mentioned in this episode)

Well Sh*t. It really is that simple - Episode 24 - "How the need to have control is controlling you" is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

The idea of control drives the decisions and actions of so many but this need to have or be in control, is not a need at all, it's an illusion. Today will will tell you what need is really asking to be met and how you can begin to meet it for yourself.

In this episode we will cover:

- Why many people struggle with control

- What IS control really?

- The belief behind control

- What people really mean when they say 'I got this'

- What we can control...and even then how we don't like using this word in those situations

- How important language can be to how things feel in the body...especially when it comes to the word 'control'

- How we don't like being put into a box...but we put OURSELVES in a box for so many years without realising it

- How even when the box doesn't really exist, the IMPACT to you of believing it does is very real

- How by trying to meet a need in certain ways we can actually end up compromising the exact same need

- What happens when we try to control others and outside situations

- What "control" attempts to do

- How we can achieve that for ourselves

- The inequity of safety in our society

- Our journey's with control and how it's effected everything

- How we want you to feel like you're sitting on the couch chatting with us with a beverage of choice!

To see the Vodcast (Video podcast) preview, check it out on YouTube here: https://www.youtube.com/channel/UCoyLFobMUaJiJuNzy_nsT7Q

To watch the full Vodcast (Video podcast) now, join us here: https://www.patreon.com/TheUniversalNeeds

Well Sh*t. It really is that simple - Episode 23 - "How to get over perfectionism" is now live!

Full Show notes: https://bit.ly/WellShitEpisodeGuide

We live in a society that makes us believe that we need to be the perfect partner, parent, co-worker, friend, employee and all at the same time. As two recovering perfectionists, we'll share why this isn't true and how you can begin to move past perfection.

In today's episode we will cover:

- How our perfectly imperfect podcast recording has been an experience to record!

- Why perfectionism is an issue for many people

- How the desire for perfectionism is actually linked to our needs

- How perfectionism actually works against true 'success'

- The belief behind perfection

- How women are marketed perfection

- The truth about perfection

- How to overcome perfection

- What we teach our children by trying to be perfect

- Examples from our lives as recovering perfectionists

- How perfectionism can work against us at work

- How trying to be perfect in your relationships can move you further AWAY from the people you care about most

- How you can move towards each other in relationship without compromising who you are

- How trying to be perfect stops you from finding the places you belong

- How Claire had a meltdown around her 30th birthday because trying to be perfect for everyone meant that she didn't know who to be when all those people were going to be together

We shared about the glass and plastic balls reference (that we discuss in this podcast) in Episode 20 - "What is Selfirst? Let's get specific…"

To see the Vodcast (Video podcast) preview, check it out on YouTube here: https://www.youtube.com/channel/UCoyLFobMUaJiJuNzy_nsT7Q

To watch the full Vodcast (Video podcast) now, join us here: https://www.patreon.com/TheUniversalNeeds