The Josh Bersin Company

What Does "AI-Literacy" Really Mean?


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Today I want to give you a peek into the huge topic of “building AI literacy.” We work with hundreds of companies and vendors that offer many types of training so I wanted to give you an overview.

This is a fast-changing topic because there’s a raging debate about what “skills” AI users need (ie. complex thinking? business acumen?). I do know AI learns from language so if you can’t put your needs or wishes into logical statements, you won’t get the most out of AI. But, as I explain, there are a range of other issues as well.

I also discuss how we teach people about bias, risk, auditability, data quality, tuning, and how “vibe coding” is a bit more complex than you think.

If you’re really stumped about how to use AI in your work, I urge you to get Galileo, our AI Agent specifically designed for HR, business leaders, and human capital consultants. It includes 400+ reusable workflows to get you started and an entire library of 700+ courses on various AI and HR topics.

We have received a spectacular group of AI Pacesetter applications and many explain how a particular company built AI literacy in detail. Come to Irresistible 2026 (June 8-10 in LA) to get the details.

(Check out the US Department of Labor’s AI-Ready Initiative too.)

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The Josh Bersin CompanyBy Josh Bersin

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