This episode of Secrets of the Top 100 Agents sees Grace Ormsby joined by the principal and operations manager behind a multiaward-winning Gold Coast agency group.

With both Shane Colquhoun and Emily Megraw taking home REB Awards in their respective categories, and the LJ Hooker Nerang team (now part of LJ Hooker Solutions Gold Coast) being awarded Sales Office of the Year – Regional, the duo share some of the group's biggest wins over the last 12 months, how they handled COVID-19, and the path they've taken to the top.

In this episode, you will hear:

- How the business considers and evaluates costs - Why change management is so vital - What the current boom cycle means for sales agents

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