A listener writes in to ask what to do when there's only 15 minutes a day to talk to a loved one. How do you use that limited time? If they're using, you have to focus on the brief moments when you find they aren't, and be very specific in your requests so that they're do-able. If they aren't using, be patient, invite them to do things in a low-stakes way, and don't push conversation beyond the immediate.