Leading people across countries and time zones means dealing with communication gaps and friction that can easily throw a team off course. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t realize there’s a problem until collaboration starts to suffer. She has advice for getting everyone to understand one another so that they have enough trust and context to contribute fully.

Key episode topics include: collaboration and teams, cross-cultural management, leading teams

● Listen to the original HBR IdeaCast episode: Communicate Better with Your Global Team