Michael Clarke catches up with Grace Ormsby almost a year to the day since his last appearance on the show.

The agent and principal of Clarke & Humel, who has maintained his number two ranking in REB's Top 100 Agents for 2021, shares a breakdown of the business operations, highlights how he learnt what success looks like, offers insight into the need for agencies to ensure they're hiring for cultural fit, and explains how he gets away without hyper-fixating on the figures.

In this episode, you will hear:

• Why March 2020 was Michael's least favourite month in real estate, ever
• The perks and pitfalls of having an open database
• How business growth can be a by-product of success

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