Chances are as a leader you'll be faced with having to give someone constructive feedback this week. Yet have you noticed how people often aren't quite as open to the feedback as you'd like them to be?Chris Hogan, who talks about a process called Courageous Conversations, says the key when you're receiving feedback is to avoid blaming, complaining, and explaining. That's courageous advice, for sure, and easier said than done.Charles Jacobs recently released a book entitled Management Rewired: Why Feedback Doesn't Work and Other Surprising Lessons from the Latest Brain Science. Whether it's giving feedback, leading change, or other challenges that face leaders, Charles has some helpful insights based on the most recent brain science.I was able to catch up with Charles recently while he was relaxing in the Caribbean! Enjoy the interview! To learn more about Charles, I invite you to check out his website at http://www.managementrewired.com/.I consistently hear from my executive coaching clients that navigating conflict is a real challenge. Because of that I created an engaging e-learning offering entitled Beyond the Rock and the Hard Place: How to Deal With Conflict More Effectively. As a thank you for listening to this podcast, you can get $50 off the cost of a license. Instead of $149, you can get your hands on this practical learning to help you manage conflict more effectively for only $99. Just use the coupon code of OCT-ROCK-50OFF.Hey, if you're enjoying our podcast episodes I invite you to tell your friends and colleagues! They can listen on the web at http://www.i-leadonline.com/podcast or on iTunes at http://bit.ly/ppcast.If you have a follow-up question, or if you'd like to get a free copy of Charles' book, send an e-mail to [email protected]. A copy of Management Rewired will go out to the first person who requests it!Thanks for joining us for this edition of The People and Projects Podcast! Have a great week!