David Walker sits down with Grace Ormsby to discuss how he and his business approached a tough 2020, and what agents should be focusing on post-pandemic.

The ninth-ranked agent in REB's Top 100 Agents 2021 and the director of Ray White Upper North Shore reveals how he finds the time to sell while leading an office, reflects on how agents can better perform as the market moves back towards neutral, and provides insight into his local area and business growth plans.

In this episode, you will hear:

• How David finds motivation in difficult decisions
• Why face-to-face communication is more important than ever before
• The conversations business owners should be having with high-performing staff

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