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Three times in one week, I tried to buy something and never completed the purchase—pants, accommodation, and those perfect green trousers. Each time, friction killed the sale.
These are micro moments: split-second instances when customers grab their phones ready to buy immediately. With mobile commerce accounting for 60% of sales, optimizing for these moments is crucial.
You'll Learn:
Stop losing high-intent sales to friction. Learn to capture customers when they're ready to buy with credit card in hand.
Sal
By Salena Knight | Retail & Ecommerce Growth Strategist4.6
77 ratings
Three times in one week, I tried to buy something and never completed the purchase—pants, accommodation, and those perfect green trousers. Each time, friction killed the sale.
These are micro moments: split-second instances when customers grab their phones ready to buy immediately. With mobile commerce accounting for 60% of sales, optimizing for these moments is crucial.
You'll Learn:
Stop losing high-intent sales to friction. Learn to capture customers when they're ready to buy with credit card in hand.
Sal

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