You’re doing the marketing. Your portfolio is strong. You’re attracting the right people… but then they disappear. Sound familiar? Let's dive into why potential clients ghost—even when everything seems like it’s working.Spoiler: it’s not about your pricing or your talent. It’s about what happens after they hit “submit” on your contact form.I'm breaking down the common gaps in your client experience that are causing leads to fall through the cracks—from delayed replies and overwhelming next steps to missing emotional connections and unclear proposals. If you’re ready to stop getting ghosted and start getting booked, this one’s for you.Find it Quickly:00:48 - Understanding Client Ghosting02:03 - Four Common Client Experience Breakdowns06:30 - Building Confidence Through Clarity08:16 - Effective Sales Calls and ProposalsReady for a client experience that brings rave reviews, referrals, and repeat clients? Check out Email Like You Mean It, my client communication quarterly sprint where we draft your pre-planned client communication library in 5 days.<a href="https://coliejames.com/email" rel="noopener noreferrer" target="_blank">https://coliejames.com/email</a>

You’re doing the marketing. Your portfolio is strong. You’re attracting the right people… but then they disappear. Sound familiar? Let's dive into why potential clients ghost—even when everything seems like it’s working. Spoiler: it’s not about your pricing or your talent. It’s about what happens after they hit “submit” on your contact form. I'm breaking down the common gaps in your client experience that are causing leads to fall through the cracks—from delayed replies and overwhelming next steps to missing emotional connections and unclear proposals. If you’re ready to stop getting ghosted and start getting booked, this one’s for you. Find it Quickly: 00:48 - Understanding Client Ghosting 02:03 - Four Common Client Experience Breakdowns 06:30 - Building Confidence Through Clarity 08:16 - Effective Sales Calls and Proposals Ready for a client experience that brings rave reviews, referrals, and repeat clients? Check out Email Like You Mean It, my client communication quarterly sprint where we draft your pre-planned client communication library in 5 days. https://coliejames.com/email

You’re doing the marketing. Your portfolio is strong. You’re attracting the right people… but then they disappear. Sound familiar? Let's dive into why potential clients ghost—even when everything seems like it’s working.Spoiler: it’s not about your pricing or your talent. It’s about what happens after they hit “submit” on your contact form.I'm breaking down the common gaps in your client experience that are causing leads to fall through the cracks—from delayed replies and overwhelming next steps to missing emotional connections and unclear proposals. If you’re ready to stop getting ghosted and start getting booked, this one’s for you.Find it Quickly:00:48 - Understanding Client Ghosting02:03 - Four Common Client Experience Breakdowns06:30 - Building Confidence Through Clarity08:16 - Effective Sales Calls and ProposalsReady for a client experience that brings rave reviews, referrals, and repeat clients? Check out Email Like You Mean It, my client communication quarterly sprint where we draft your pre-planned client communication library in 5 days.<a href="https://coliejames.com/email" rel="noopener noreferrer">https://coliejames.com/email</a>

Why Your Best Leads Don’t Convert

Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.

This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.

This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?

Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.

If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.

Find out more about Systems in Session ➡️  https://coliejames.com/systems-in-session

Business

Entrepreneurship

Marketing

Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7. If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck. This podcast provides answers to questions like: How do I automate my client journey without losing the personal touch? What CRM workflows do photographers and creative businesses need? How can I use Dubsado or Honeybook to streamline my client experience? What systems do photographers need to save time and deliver exceptional client experiences? How do I reduce admin time in my creative service business? Why do my workflows keep letting me down (and how do I fix them)? How can I build a profitable creative business that brings me joy and a paycheck? What's the best way to communicate with clients throughout their journey? How do I create systems that work even when I'm not babysitting them? How can I map my client journey to convert more inquiries into bookings? Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft. If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place. Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session

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