As a founder-focused podcast, I realize we can get too focused on titles, accomplishments, and attention that it distracts us from seeing people in a more human aspect. And yes, Dr. Jeffrey is a Founder, but hearing his words "You Don't Need A Fancy Title To Lead" really struck a cord. Enjoy this personal and open conversation he and I had about his story and journey in hospitality.

Dr. Jeffrey O is an internationally renowned CEO, educator, leadership coach, and author. He has been described as one of the most famous people in the world of Hospitality and has been featured on the cover of several business and hospitality magazines.

He currently serves as president of the International Hospitality Institute (IHI) where he oversees IHI's global operations. IHI is the organizer and sponsor of the annual Global Hospitality Summit (GHS).

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