Key Takeaways:

02:10 - Restoring the Trust of your Guests inside Your Salon

04:28 - Salons are Super Safe Place

06:31 - How To have a Successful Salon while Staying Safe

14:43 - Make Safety as Your Top Priority

18:22 - Four Best Places To Communicate for Unity

Quotes:

“The fact is the salon is probably one of the safest places that you can be. Everybody's wearing masks, everything's getting wiped down, we got sanitation everywhere.” (02:59) (Doug)

“It's building that trust. And like anything, it takes time to build it.” (17:01) (Doug)

“You're registering this stuff in the background and it's building trust without a two way communication. It's not like I said, "Trust me," now you trust me. It's like, you ever walked in somewhere and it's dirty, or you walked in somewhere and it's just gross? Not to bring up a whole topic, but like gas station bathrooms, not a pretty place to go pretty much anywhere.” (20:57) (Jason)