How faithful are you to your process? Do you find yourself sometimes skipping over, ignoring, or avoiding steps? Maybe they make you uncomfortable or just don’t seem important enough at the time.

However, whether accidentally or intentionally, when you break your process, you break your profit. Your design process needs to be followed tightly because it will lead you to more profit, save you time, and increase your productivity. Having a process takes you out of winging it and puts you into winning it; sticking to your process removes random and delivers revenue.

Today, I’m your guide on a deep dive into process management and client relationships, two key areas that could make or break your design business. I’ll share with you some practical tips on how to spot red flags and protect your practice from potential pitfalls by identifying poor-fit clients from the get-go. We’ll discuss the importance of having open conversations about your client's design investment early on, as well as how to conquer that uncomfortable feeling when discussing numbers.

But it's not all doom and gloom! I’ve got some top tips on how to secure your ideal client and craft an offer that's too good for them to resist, ensuring your bottom line stays healthy while you attract clients that are a perfect fit for you. Staying true to your process will help you grow your profits in the long run, so tune in to fine-tune those details now so you can stick to them later.

In this episode, you will hear:

• The importance of effective process management in maximizing profits in design practices.
• Strategies to identify and weed out poor fit clients, including recognizing warning signs and managing client expectations
• Ways to navigate the discomfort associated with talking numbers with your clients
• How to protect your practice from potential pitfalls, such as unrealistic timelines and indecisive decision-makers

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Supporting Resources:

• For more information about The Affluent Creative, check out my website www.melissagalt.com
• Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach

Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.