First what is a CX and RX? Second how are they different and should I really care? See how well I know you! It's like I'm in your head reading your mind. Well in this episode we are defining CX and RX and I'm sharing how they are different and why you should care. I have noticed with my Growth By Referral members and those I teach from the stage... the CX and RX is easily confused which means we don't execute on our referral plan correctly. CX is our Client Experience and RX is our Referral Experience and the are very different. You can find all of the resources mentioned plus the links on the show notes page at <a href= "http://www.staceybrownrandall.com/54">www.staceybrownrandall.com/54</a>.

First what is a CX and RX? Second how are they different and should I really care? See how well I know you! It's like I'm in your head reading your mind. Well in this episode we are defining CX and RX and I'm sharing how they are different and why you should care. I have noticed with my Growth By Referral members and those I teach from the stage... the CX and RX is easily confused which means we don't execute on our referral plan correctly. CX is our Client Experience and RX is our Referral Experience and the are very different. You can find all of the resources mentioned plus the links on the show notes page at www.staceybrownrandall.com/54.

First what is a CX and RX? Second how are they different and should I really care? See how well I know you! It's like I'm in your head reading your mind. Well in this episode we are defining CX and RX and I'm sharing how they are different and why you should care. I have noticed with my Growth By Referral members and those I teach from the stage... the CX and RX is easily confused which means we don't execute on our referral plan correctly. CX is our Client Experience and RX is our Referral Experience and the are very different. You can find all of the resources mentioned plus the links on the show notes page at <a href="http://www.staceybrownrandall.com/54" rel="noopener noreferrer">www.staceybrownrandall.com/54</a>.

#054: The Difference Between Your CX and RX

You deserve referrals naturally… without manipulating, incentivizing or even asking.  Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson."  If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer.  Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently.  When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

Business

Entrepreneurship

Marketing

You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

Share #054: The Difference Between Your CX and RX

Sign up to save your podcasts

#054: The Difference Between Your CX and RX

#054: The Difference Between Your CX and RX

More shows like Roadmap to Referrals

BiggerPockets Real Estate Podcast

A Well-Designed Business® | Interior Design Business Podcast

The Tom Ferry Podcast Experience

The Brian Buffini Show

The Daily

The Rachel Hollis Podcast

The Diary Of A CEO with Steven Bartlett

Modern Wisdom

Ninja Selling Podcast

SmartLess

The Efficient Advisor: Tactical Business Advice for Financial Planners

Smart Money Happy Hour with Rachel Cruze and George Kamel

The Millionaire Real Estate Agent | The MREA Podcast

Life at Ten Tenths

The Joe Polish Show