In this inspiring conversation, Cathy sits down with Samantha, the owner of Jane Boutique and one of our amazing RETAILMavens clients to talk about the real journey behind opening a store. From construction delays and rezoning setbacks to having thousands of dollars of inventory arrive months early, Sam’s path to launch was anything but easy.

But what truly stands out is her emotional resilience, her abundant mindset, and her unwavering commitment to clienteling and customer experience. You’ll hear how she turned obstacles into long-term wins, opened with a visual boom, and leveraged years of authentic community relationships to create a wildly successful launch.

This is a must-listen if you’re opening a store, rebuilding your mindset, or strengthening customer relationships.

What You’ll Learn in This Episode:

Key Takeaways:

Millie Moment: Your Mid-Year Reset Action Plan

No matter where you are in your retail adventure whether just starting out or navigating unexpected delays embrace the power of emotional resilience.

Start today by picking one of these steps to focus on small consistent actions that build unstoppable momentum.

Resources & Links

Join the community with ambitious store owners in our Richer Retailer Facebook Group

💚 Remember: Every connection you make with your customers is a chance to build something meaningful, whether it’s a smile, a story, or a moment that turns a visitor into a loyal friend. Your passion and care are what truly set your store apart. Keep shining, and know that every small effort is part of your bigger journey to success.