As managers, it's on us to make sure our team members understand how their roles fit into the bigger picture, and there's no better way to do this than setting clear priorities and even clearer expectations. 

In this episode of Managing Made Simple, I'm joined by Susan Ramirez, Founder & CEO of The National Angels nonprofit, where we talk about the Roles, Responsibilities, and Expectations framework that has propelled the organization to massive scale, accountability as a leader, and the four questions every manager must ask themselves when leading a team. 

Resources mentioned in the show: Unreasonable Hospitality by Will Guidara

About Susan: 
Susan is the Founder & CEO of National Angels. In 2015 Susan left an 8 year career in corporate America and has now grown into a national organization, currently operating 21 cities in 16 states.

Learn more about National Angels: https://www.nationalangels.org/

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