Shoot It Straight

140: My Car Was A Lemon: A Lesson On Client Experience


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Would you believe me if I said I just bought a brand new car… after buying the exact same brand new car in 2023? In today’s episode, I’m sharing the story of my rough car troubles and the treatment from the dealership that brought me back as a customer. I’m also diving into the lesson learned from the experience, which proves that client experience matters more than anything else in your business. 


The Shoot It Straight Podcast is brought to you by Sabrina Gebhardt, photographer and educator. Join us each week as we discuss what it’s like to be a female creative entrepreneur while balancing entrepreneurship and motherhood. If you’re trying to find balance in this exciting place you’re in, yet willing to talk about the hard stuff too, Shoot It Straight Podcast is here to share practical and tangible takeaways to help you shoot it straight.


This episode is brought to you by my new free quiz, What’s Your Photographer Marketing Personality? This quiz is designed to identify your strengths when it comes to marketing, plus what might be holding you back. If you’re ready to say goodbye to overwhelm, exhaustion, and dead ends when it comes to your marketing, take the quiz today.


Take the Quiz >>


Review the Show Notes:

The backstory on my 2023 brand new car (0:46)

Being treated like a dealership VIP (4:03)

Why client experience matters more than anything else (8:52)


Connect with Sabrina:

What’s Your Photographer Marketing Personality? Quiz: sabrinagebhardt.com/marketing-quiz

Episode 92 Marketing I Learned From A Car Salesman: sabrinagebhardt.com/podcast/92-marketing

Instagram: instagram.com/sabrinagebhardtphotography

Website: sabrinagebhardt.com


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Shoot It StraightBy Sabrina Gebhardt

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