On Business Refocused, Lindsay and Carey sit down with Trace Meek, a third-generation agency owner and founder of Ask Fetch, to talk about one of the most persistent challenges in personal lines: the underwriting bottleneck. From appetite confusion to slow carrier responses to the loss of institutional knowledge, Trace explains why agencies get stuck and how tools like Ask Fetch are helping teams move faster and stay competitive.

He shares the turning point that inspired him to build a solution, the operational lessons he learned running his family agency, and why speed is now one of the strongest predictors of winning new business. This episode offers practical fixes, smarter workflows, and a deeper look at what high-performing agencies are doing to improve underwriting clarity.

What you’ll learn

• Why underwriting friction slows growth
• How speed impacts your close ratio
• Where appetite confusion really starts
• How Ask Fetch helps decode carrier rules faster
• How to reduce reliance on tribal knowledge inside your agency
• How modern workflows help new hires quote and bind sooner
• The mindset shift that moves agencies from overwhelmed to intentional

Business Refocused exists to help leaders remove roadblocks, improve operations, and build agencies that run with confidence.

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Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/

Show previously named Insurance Refocused