For a long time fixing a client's problem was the extent businesses went to for their clients to ensure their loyalty and repeat business. While customer service is important as it solves any problem encountered by a client with your company, it's just one part of how client will judge your company. Let's talk about why. All resources mentioned on this page can be found on the show notes page at <a href= "http://www.staceybrownrandall.com/152">www.staceybrownrandall.com/152</a>.

For a long time fixing a client's problem was the extent businesses went to for their clients to ensure their loyalty and repeat business. While customer service is important as it solves any problem encountered by a client with your company, it's just one part of how client will judge your company. Let's talk about why. All resources mentioned on this page can be found on the show notes page at www.staceybrownrandall.com/152.

For a long time fixing a client's problem was the extent businesses went to for their clients to ensure their loyalty and repeat business. While customer service is important as it solves any problem encountered by a client with your company, it's just one part of how client will judge your company. Let's talk about why. All resources mentioned on this page can be found on the show notes page at <a href="http://www.staceybrownrandall.com/152" rel="noopener noreferrer">www.staceybrownrandall.com/152</a>.

#152: Customer Service Does Not Equal Client Experience

You deserve referrals naturally… without manipulating, incentivizing or even asking.  Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson."  If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer.  Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently.  When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

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You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

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#152: Customer Service Does Not Equal Client Experience

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