When helping business owners create their own client experience, we start with one particular activity to help them decide what type of experience to build. From this activity, we create the experience touch points that evoke the emotions they want their clients to have while working with them. I unpack the steps of this activity - start to finish - in this episode. You can find the resources mentioned in this episode on the show notes page at <a href= "http://www.staceybrownrandall.com/154">www.staceybrownrandall.com/154</a>.

When helping business owners create their own client experience, we start with one particular activity to help them decide what type of experience to build. From this activity, we create the experience touch points that evoke the emotions they want their clients to have while working with them. I unpack the steps of this activity - start to finish - in this episode. You can find the resources mentioned in this episode on the show notes page at www.staceybrownrandall.com/154.

When helping business owners create their own client experience, we start with one particular activity to help them decide what type of experience to build. From this activity, we create the experience touch points that evoke the emotions they want their clients to have while working with them. I unpack the steps of this activity - start to finish - in this episode. You can find the resources mentioned in this episode on the show notes page at <a href="http://www.staceybrownrandall.com/154" rel="noopener noreferrer">www.staceybrownrandall.com/154</a>.

#154: This Should Drive Your Client Experience

You deserve referrals naturally… without manipulating, incentivizing or even asking.  Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson."  If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer.  Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently.  When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

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You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

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