We've talked about the definition of the Client Experience, when it starts, when it ends (if it ends). We discussed the two-part formula that makes up the client experience and gave you a high-level overview of the 3 client experience stages. Now we will take a few episodes to dig in to the 3 individual stages and hear from business owners along the way who have already put what you're learning into practice. For this episode we dive into the New Client Stage.

For resources mentioned in this episode, check out the show notes page at www.staceybrowrandall.com/156.