In this episode of the Daily Windup, Diane Dempsey shared tips from her experience in supplier diversity. She discuss the importance of streamlined processes for small businesses and how they can affect change in their field. With this, she is able to impact the bottom line in her role and can affect change through leadership. She emphasizes the need for small businesses to have processes in place that are streamlined and trigger regular updates.

Diane also suggests that small businesses need to pay attention to marketing and follow-up, and to have processes in place to respond to requests from clients. She recommends that small businesses set up scripts and train their staff on how to use them to be more responsive. Listen to this episode now!