What's in this episode:

- Managing and motivating your team
- Decreasing expenses with good culture
- Separating your sales team
- Dealing with rate increases
- Reviewing with your clients

Upcoming Virtual Summit on September 27th: https://www.insuranceroleplay.com/summit

About Jeremy:

Jeremy Olson has been an Allstate agent since 1997. He has multiple locations in the state of Washington and has grown his book from scratch to $56 Million in premium, and has a team of almost 50 licensed agents. He is also the Co-Founder of the insurance training company, Role Play at the Olson Agency (RPOA).

His passion for this industry started when he was a very young child, as his grandfather was an agent for over 30 years and his father for 45 years. He loves this industry and is focused on teaching others what he has learned. This desire to share with others is what led to Jeremy launching the RPOA training platform in 2019 with Kristin, his business partner and the GM of his agency.

About Kristin:

Kristin Isaacson is the Team Coach and General Manager at The Olson Agency. She is also the Co-Founder of the insurance training company RPOA. She holds 20+ years of experience in sales, working at notable companies like Nordstrom, US Bank, MetLife, and Dale Carnegie Training. It was at Dale Carnegie that she found her passion for helping people grow in the area of soft skills development and earned her certification as a Dale Carnegie Facilitator. This brings a unique background and flair to what she does in the development and management of her team. 

Kristin’s passion for continuous improvement creates an innovative and creative approach to giving honest feedback that paves the way for individual improvement. She always speaks from the heart and never gives up, and that is evident in everything she touches, down to the tiniest details. 

Contact Jeremy and Kristin:
Facebook: Role Play at the Olson Agency

Catch the full video of this conversation: https://youtu.be/gvrP6gUdcbA

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