The Successful Contractor Podcast

$1.8MM in Plumbing Sales: Field Advisor James Chenault Shares How He Sells Plumbing, Drain, & Sewer Work


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James Chenault is a (plumbing) field advisor for Griffin Plumbing in Santa Maria, CA.  James sold (and did some installation) of more than $1.8MM in residential plumbing, drain, and sewer work. How does he do it?  James genuinely cares for his clients.  It comes across in this interview.  He doesn’t see them as dollar signs; he sees them as friends who he wants to help.  Of course, James has an air-tight service and sales process.  In this interview, James walks you through an entire call from beginning to end.  We talk about how he sells water heaters, water filtration, pipe relining, pipe bursting, and more!

 

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family.  CertainPath builds successful home service businesses—and has for 25 years.  We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible.  Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information. 

 

FOLLOW CERTAINPATH:

Facebook: https://www.facebook.com/CertainPath

Linkedin: https://www.linkedin.com/company/certainpath

Instagram: https://www.instagram.com/certainpath/

 

Thank you to our sponsors:

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pulseM and Customer Lobby.  As you prepare for summer, it’s vital to have a plan in place to maximize reviews and referrals during your busy season. If you’re looking to increase your volume of online reviews or follow up with customers automatically to ensure they choose your business the next time they need service, pulseM and Customer Lobby can help you achieve this by working together to create value at each touchpoint in the customer journey. pulseM and Customer Lobby are proud partners of CertainPath and it’s our focus to help members maintain trust with customers and create a personalized experience throughout the entire customer journey. Increasing your amount of Google reviews has a large influence on gaining a greater amount of repeat and referral business. pulseM can help you achieve up to 3x more reviews, while our unique algorithm within Customer Lobby can then follow up with your customer base at the optimal time to produce a response and remind customers to book their next service. If you’re looking to hear more about how we partner with CertainPath members or view a free demo for pulseM and Customer Lobby, we’d love to connect with you! Visit https://know.pulsem.me/social-media-optimization to get started. 

 

Dynamic Air Quality Solutions - Since 1982, Dynamic has been the leader in designing, manufacturing, and distributing IAQ products to the commercial and residential markets through authorized HVAC contractors.  CertainPath members receive the exclusive value add Clean Air Defense System private label to drive your brand in the market you serve. Our commitment starts with support. We provide you with World Class Industry Leading technical and communications training, face to face and online. Become a Clean Air Defense System Indoor Air Quality partner and dominate your market! Visit CleanAirDefenseSystem.com for more information.

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