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How do you ensure that your membership doesn’t get the chop when your members decide it’s monthly subscription payment Armageddon?
With so many businesses moving into the membership space, consumers are faced with an overwhelming amount of choice.
There comes a point when rather than juggling a countless array of subscriptions, your members will do a brutal clear out and scrap anything they consider non-essential. No mercy.
So, what can you do to ensure your membership is classed as essential, and doesn’t get tossed on the scrap pile? Tune in to hear my six top tips to dodge the chop when people are battling subscription fatigue.
Episode Summary:
Key Quotes:
“Anything which makes their relationship with you and your membership have more of a personal connection will make the decision to end their subscription much harder when they're evaluating their expenses…so take steps to personalize your member experience.”
“The flexibility of offering something like a three-month pass or a one-year pass to your membership could actually attract more members who otherwise might be put off by the idea of a recurring subscription.”
“Ensure that your membership is not only delivering great value to members…but also that you're doing a great job of communicating to your members the value they're receiving.”
4.9
152152 ratings
How do you ensure that your membership doesn’t get the chop when your members decide it’s monthly subscription payment Armageddon?
With so many businesses moving into the membership space, consumers are faced with an overwhelming amount of choice.
There comes a point when rather than juggling a countless array of subscriptions, your members will do a brutal clear out and scrap anything they consider non-essential. No mercy.
So, what can you do to ensure your membership is classed as essential, and doesn’t get tossed on the scrap pile? Tune in to hear my six top tips to dodge the chop when people are battling subscription fatigue.
Episode Summary:
Key Quotes:
“Anything which makes their relationship with you and your membership have more of a personal connection will make the decision to end their subscription much harder when they're evaluating their expenses…so take steps to personalize your member experience.”
“The flexibility of offering something like a three-month pass or a one-year pass to your membership could actually attract more members who otherwise might be put off by the idea of a recurring subscription.”
“Ensure that your membership is not only delivering great value to members…but also that you're doing a great job of communicating to your members the value they're receiving.”
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