eCommerce Badassery

218. How to Create a Personalized Customer Experience with Zero & First-Party Data


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In the last few years of digital marketing, we've seen a huge increase in consumer concerns about Internet privacy. But at the same time, these consumers also expect brands to deliver and more personalized shopping and marketing experience. 

While first-party data has long been an important tool in a digital marketer's toolbox, zero-party data is even more important and more powerful. 

In this week's episode of the eCommerce Badassery podcast, we're diving into how to collect and utilize zero & first-party data so eCommerce brand owners like you can deliver the personalized shopping experiences your customers crave leading to higher customer lifetime value, customer satisfaction, and repeat business. 

 

What You'll Learn: 

  • What zero & first-party data are
  • The best tools to collect & utilize zero & first-party data
  • How to use zero & first-party data to create a personalized experience
  • Show Notes:

    http://eCommerceBadassery.com/218

    Important Links

    The State of Personalization

    https://explodingtopics.com/blog/personalization-stats

     

    The Power of Zero-Party Data & Quizzes

    http://ecommercebadassery.com/107

     

    How iOS14 Will Change Your FB Ads & What You Can Do About it

    http://ecommercebadassery.com/62

     

    Flodesk for eCommerce

    http://ecommercebadassery.com/81

     

    How to Use Klaviyo Dynamic Content Feature

    http://ecommercebadassery.com/149

     

    Speaking to Your Perfect Customer

    http://ecommercebadassery.com/42

     

    Klaviyo Email Marketing Platform*

    https://www.ecommercebadassery.com/klaviyo

     

    Drip Email Marketing Platform*

    https://ecommercebadassery.com/drip

     

    Omnisend Email Marketing Platform*

    https://ecommercebadassery.com/omnisend

     

    The Lounge Membership

    http://ecommercebadassery.com/membership

     
     

    Free Resource Library: http://ecommercebadassery.com/freestuff

     

    Instagram: https://instagram.com/ecommercebadassery

     

    FB Group: http://ecommercebadassery.com/facebook

     

    Website: http://ecommercebadassery.com

     

     

    Rate, Review, & Subscribe

    Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; it’s also valuable feedback for me to continue bringing you the content you want to hear. 

     

    Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683



    This podcast uses the following third-party services for analysis: 

    Chartable - https://chartable.com/privacy

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    eCommerce BadasseryBy Jessica Totillo Coster

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