Andy Kaufman is the host of the People and Projects podcast and an expert on project management. He joins me in this conversation to explore how to influence a large number of stakeholders.

If we’re honest here, there are some stakeholders that we don’t even want to involve … Even for the difficult people, we have to find a way to involve them. It helps manage their expectations, and it helps manage our expectations.

Hope is not a good strategy. Hope is a wonderful thing for mankind, but it’s a terrible thing for projects.

If I don’t sufficiently think through who I’m impacting, or who could impact us, I’m not going to manage their expectations.

I mistake keeping someone informed for keeping them satisfied.

Listen to the other person’s story so well that you can say it as well as them.

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