Kim shares a simple yet powerful approach for when things are heading in a difficult direction with children. The process includes four steps: calm it down, work it out, put it right, and move it on. He emphasizes that meaningful resolution only begins once emotions have settled, so calming the situation is the essential first step. This might involve quiet presence, gentle touch, or a calming story. Once calm has returned, parent and child can begin to reflect, understand what happened, make amends, and move forward together. These steps help children feel emotionally supported and teach valuable tools for conflict resolution and resilience.

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